Job roles

Job role

The specific set of tasks, responsibilities, and expectations assigned to an employee within an organisation.

Industry

A category of business or economic activity, such as Technology, Healthcare, or Finance.

Application designer

A professional who plans the overall structure, layout, and functionality of software programs.

Mobile application designer

A specialist who designs digital experiences specifically optimized for smartphones and tablets.

Project manager

An individual responsible for leading a team, directing resources, and ensuring an initiative is completed on time and within budget.

Systems analyst

An IT professional who bridges business needs and technology by analyzing problems and designing technical solutions.

Systems designer

A specialist who defines the technical architecture, modules, and interfaces of an IT solution to meet requirements.

Technical blueprints

Detailed, formal specifications and diagrams used to guide software or system development.

Systems administrator

An IT professional who manages, configures, and maintains computer servers and networks to keep them running reliably.

User Experience Designer (UXD)

A professional focused on how intuitive, easy, and satisfying a product is for a person to navigate.

Interaction flows

Diagrams that map out the exact step-by-step path a user takes through an application to complete a task.

User Interface Designer (UID)

A professional focused on the visual look, layout, and aesthetic elements of a digital screen.

Iconography

A system of visual symbols and graphics used in an interface to communicate information or actions without text.

Non-verbal communication

Exchanging information through facial expressions, body language, and gestures.

Verbal communication

Using spoken words to share information and ideas.

Active listening

A process requiring full concentration to understand, respond to, and recall what a speaker says.

Written communication

The transmission of messages, data, or instructions through text, emails, or documentation.