Knowledge Management Fundamentals

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Flashcards covering key terms and concepts related to Knowledge Management, illustrating definitions and important categories.

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22 Terms

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Knowledge Management (KM)

The discipline that promotes the creation, sharing, and leveraging of organizational knowledge.

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Tacit Knowledge

Personal knowledge that is difficult to formalize or communicate; often based on personal experience.

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Explicit Knowledge

Knowledge that is articulated, codified, and easily communicated.

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Socialization (in KM)

The process of creating common tacit knowledge through shared experiences.

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Externalization (in KM)

The process of articulating tacit knowledge into explicit concepts and diagrams.

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Combination (in KM)

The assembly of new and existing explicit knowledge into a systematic whole.

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Internalization (in KM)

The process of embodying explicit knowledge into tacit knowledge through experience.

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DIKW Pyramid

A hierarchy that illustrates the relationship between Data, Information, Knowledge, and Wisdom.

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Declarative Knowledge

Knowledge that focuses on 'know-what' related to facts and concepts.

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Procedural Knowledge

Knowledge that focuses on 'know-how' related to processes and actions.

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Critical Rationalism

The philosophical perspective that knowledge must be open to empirical falsification.

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Knowledge as Capability

A perspective that sees knowledge as a strategic asset that can influence actions.

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Cyclic Knowledge Creation Model

A dynamic process of knowledge creation through interaction between tacit and explicit knowledge.

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Expertise

Knowledge of higher quality, enabling better performance in a specific domain.

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Associational Expertise

Expertise based on experience and pattern recognition rather than theoretical understanding.

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Theoretical Expertise

Deep understanding of a domain that allows creative problem-solving beyond superficial knowledge.

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Dreyfus Model of Acquisition

A model describing the stages of expertise development from novice to intuitive expert.

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Codifiability

The extent to which knowledge can be articulated or codified.

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Teachability

The extent to which knowledge can be taught to others.

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Knowledge Paradox

The concept that knowledge is abundant, but the ability to use it effectively is scarce.

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Data

Raw, unprocessed facts and figures without context or meaning.

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Information

Processed data that is organized and classified to provide context and meaning.