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Vendor assessment
Ensuring you have the right vendor
Penetration testing
Identifying vulnerabilities in systems
or networks
Right-to-audit clause
allows a business to audit its vendor’s systems and controls
Evidence of internal audits
Documents or reports provided by vendors
indicating that they have conducted internal audits to ensure their systems
and controls are secure and effective
independent assessments
Evaluations conducted by external assessors to
provide impartial insights into a vendor’s security infrastructure, often
heavily considered during vendor selection and risk assessments
supply chain analysis
The evaluation of a vendor’s supply chain to identify
and manage risks presented by subcontractors or suppliers, ensuring the
stability and security of the larger supply chain
vendor selection
The process of choosing a third-party vendor, starting
from identifying organizational needs to conducting due diligence,
including the evaluation of a vendor’s reputation, capabilities, and
compliance with laws and regulations
Due Diligence
The proactive steps an organization takes to identify, assess, and manage cybersecurity risks, ensuring protection of data and compliance with standards
conflict of interest
A situation where personal or financial relationships
might bias the vendor selection process, necessitating transparency and
ethical standards for fair selection
Agreement Types
Formal arrangements between parties that define responsibilities, expectations, and rules for handling data, services, or system interactions, often to ensure security, compliance, and clarity in business or technical relationships
service level agreement (SLA)
A contract between two companies or a
company and an individual that specifies the level of service to be provided.
Supplying replacement equipment within 24 hours after a loss is a simple
example of something an SLA might specify
memorandum of agreement (MOA)
A document that outlines the terms
and details of an agreement between parties, including each party’s
requirements and responsibilities. Also known as a memorandum of
understanding (MOU)
master service agreement (MSA)
A contract outlining the general terms
and conditions of the vendor–organization relationship, addressing basic
elements like payment terms, dispute resolution, and intellectual property
considerations
work order (WO)/statement of work (SOW)
Documents detailing the
specific tasks, deliverables, timelines, and particulars of the service upheld
by the master service agreement (MSA), aiding in task management and
tracking
non-disclosure agreement (NDA)
A legally binding document that
organizations might require of their employees and other people who come
into contact with confidential information
business partner agreement (BPA)
A type of contract that establishes the
responsibilities of each partner
vendor monitoring
The continuous tracking of a vendor’s performance and
adherence to contractual obligations, using KPIs and other metrics to ensure compliance and performance standards are met
questionnaires
Structured forms used in vendor assessments to gather
essential information about a vendor’s capabilities, processes, standards,
and controls, facilitating risk identification and comparison between
vendors
rules of engagement
Agreed-upon protocols governing interactions,
communications, and decision-making processes between an organization
and its third-party vendors, incorporated into contracts to ensure
enforceability and structured relationships