Appointment Systems

These flashcards cover the various types of appointment scheduling systems and their definitions.

Open-hours scheduling

A system where patients arrive at their convenience and are seen on a first-come, first-served basis.

Time-specified scheduling

Scheduling patients at regular, specified intervals, often used for minor medical problems.

Wave scheduling

A system where patients are asked to arrive at the same time, with the understanding that they will be seen based on actual arrival order.

Double booking

Scheduling two or more patients for the same appointment time.

Cluster scheduling

Grouping similar appointments together during a specific time period.

Advance scheduling

Scheduling that involves booking appointments weeks or months in advance, often seen with specialists.

Computerized scheduling

A method that allows for electronic management of appointments, including locking out specific slots for emergencies.

Appointment record

A documented plan that outlines patient appointments and scheduling details.