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Describe how you would build trust with a new patient
Active listening
Balancing professionalism and relatability to avoid creating a barrier between myself and the patient that might prevent them from feeling like they could open up to me (focus on their care, convos shouldn’t stray into areas of a personal nature)
Be honest, clear, concise and and don’t give unrealistic timeframes that you can’t meet
What strategies would you use to educate patients about their treatment plans?
Guiding patients and focusing on the patient rather than their specific clinical condition
Collaborative goal setting (dont just make ur plan and ask them if theyre okay with it - this isn’t shared decision making)
Aid their understanding but tailoring your education material to the patients style and circumstances
Make SMART goals (specific, measurable, achievable, relevant, time-bound)
(treat them w dignity, respond quickly and effectively to their concerns, provide them with enough info to enable them to make informed decisions abt their health)
How would you adapt to new information or changes in clinical practice?
Conferences or training courses, working together with other professionals
Reflect on your experiences to work through complex problems that could arise in professional practice
Do this by keeping a reflective journal / diary
(What happened → Why that method → Any research to support your decisions? → WWW → EBI → Action points to implement next time)
Or you can use Gibbs reflective cycle (6 stages)
(Description → feelings → evaluation → analysis → conclusion → action plan)
After developing writing skill, reflect internally throughout the day and then reflect on an event that was particularly significant
2 diff forms of reflection
On action (after event happened)
In action (while event’s happening)
How would you keep a patient motivated?
Create achievable short-term goals
List of activities they aspire to do again in future and remind them when demotivated
What would you do if patient refuses treatment?
Can’t give to them unless they dont have the capacity to make a decision
Guidance and education should be provided but u can’t force them
Seek to discuss with the patient their reasons for refusing treatment and seek to explore if those reasons can be resolved
Maybe discuss the patient’s refusal of your treatment with other members of the healthcare team directly involved in the patient’s care, particularly if refusing physiotherapy treatment may have some effect on care being delivered
can gain agreement of patient but not required to have explicit consent
If a patient makes an informed decision to refuse treatment you should document the patient’s decision carefully in the records
The patient may change their mind and accept future treatment at any time