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INFORMATION
share knowledge
EMOTIONAL EXPRESSION
express feelings
Communication
A transaction or interaction between people; a process of generating & sharing ideas.
SENDER/SPEAKER
initiates the message.
MESSAGE
what is communicated.
RECEIVER/LISTENER
target of message.
CHANNEL
medium (spoken word, text, etc.).
RESPONSE
receiver's reaction.
FEEDBACK
how sender monitors response.
NOISE
barriers affecting communication.
PHYSICAL NOISE
environmental sounds.
PHYSIOLOGICAL NOISE
health/body.
PSYCHOLOGICAL NOISE
biases, emotions.
COMMUNICATIVE SITUATION
context in which communication occurs.
PHYSICAL LOCATION
where it takes place.
PSYCHOLOGICAL CONTEXT
mood/mindset of participants.
REGULATION/CONTROL
manage others' behavior.
SOCIAL INTERACTION
build relationships.
MOTIVATION
inspire or encourage action.
LOCUTIONARY
utterance/statements, no response needed.
ILLOCUTIONARY
directive, command, apology, expression, answer.
INTRAPERSONAL
self-talk.
INTERPERSONAL
more than one person.
ASSERTIVE
boasting, suggesting, asserting, swearing.
DIRECTIVE
commanding, requesting, inviting, pleading.
COMMISSIVE
promising, planning, betting.
EXPRESSIVE
thanking, apologizing, grieving.
DECLARATIVE
blessing, firing, baptizing.
PERLOCUTIONARY
effect on listener (intended or not).
INFORMATIVE SPEECH
provide info about a topic.
PERSUASIVE SPEECH
persuade audience to feel, act, or support a view/cause.
INSPIRATIONAL SPEECH
convince people they can succeed in life.
ENTERTAINMENT SPEECH
entertain, relax, and amuse audience.