Marketing gpt 2

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Last updated 7:20 PM on 6/30/26
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60 Terms

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Market segmentation

The process of dividing a market into groups based on characteristics such as age, income, and lifestyle.

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Distribution (Place)

The element of the marketing mix concerned with making a product available to customers.

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Penetration pricing

A pricing strategy where a manufacturer introduces a product at a low price to attract a large number of customers quickly.

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Marketing research

The primary purpose is to provide information for marketing decisions.

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Demographic segmentation

An example of consumer segmentation based on age, gender, income, education, and family size.

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Sales promotion

A marketing strategy that includes short-term incentives like coupons to encourage repeat purchases.

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Extensive decision making

A consumer behavior where a buyer compares brands and reads reviews before making a purchase.

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Exclusive distribution

A distribution strategy where a manufacturer sells products only through a small number of authorized retailers.

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Maturity stage

The stage in the product life cycle where sales growth slows because most potential buyers already own the product.

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Two-way communication

The key advantage of social media marketing, allowing interaction between companies and customers.

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Augmented product

An example is a free warranty included with the product purchase.

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Brand equity

The value added to a product by a well-recognized brand.

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Define the problem

The first step in the marketing research process.

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International marketing

A strategy where a company sells the same product in multiple countries.

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Profit maximization

A pricing objective focused on generating the greatest possible profit in the short run.

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Business-to-business (B2B)

A transaction where one business sells products or services to another business.

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Build demand

The primary objective of advertising during peak shopping seasons.

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Government regulations

A factor in the uncontrollable external environment affecting marketing decisions.

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Convenience product

A type of consumer product purchased frequently with minimal comparison shopping.

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Relationship marketing

Using customer purchase history to send personalized marketing offers.

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Service

An offering that provides value without a tangible good; for example, a haircut.

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Product development

A strategy involving introducing a new flavor of an existing product to attract customers.

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Personal selling

The promotional method generally viewed as the most effective for closing complex business sales.

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Dynamic pricing

A pricing strategy involving different prices based on demand and booking time.

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Meeting expectations

A key factor that increases customer satisfaction.

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Psychographic characteristic

Attributes such as lifestyle or personality used in market segmentation.

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Wholesaler

A business that buys products from manufacturers and sells them to retailers.

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Postpurchase evaluation

The stage in the consumer decision process that occurs immediately after a purchase.

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Public relations

An activity aimed at managing a company's image and its relationship with the public.

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Competitive environment

The factor a company responds to when studying competitors’ prices.

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Marketing concept

The philosophy that focuses on satisfying customer needs while achieving organizational goals.

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Mission statement

A statement explaining the organization's purpose and direction.

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Target market

The specific group of consumers a company aims to serve.

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Consumer product

A product intended for use by individuals rather than businesses.

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Brand loyalty

A customer's commitment to repeatedly purchasing the same brand.

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Supply and demand conditions

The basis for a company increasing prices when demand exceeds supply.

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Packaging

The design and production of a container or wrapper for a product.

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Mass advertising

The promotional method that generally reaches the largest audience.

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Primary data

Information collected firsthand for a specific purpose.

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Focus group

A research method used to gather customer opinions and insights.

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Increase consumer spending

The anticipated effect of an increase in consumer confidence.

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Distribution activities

The focus of the 'place' element in the marketing mix.

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Routine response behavior

A type of buying behavior that involves minimal effort due to habitual purchasing.

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Zero-level distribution channel

A distribution method where the manufacturer sells directly to consumers.

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Ethical marketing

Marketing that accurately represents product benefits and avoids misleading claims.

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Product life cycle

The stages a product goes through: Introduction, Growth, Maturity, and Decline.

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Price skimming

A strategy involving a high initial price that is gradually lowered over time.

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Promotional pricing

A temporary price reduction used to increase traffic and sales.

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People (4 Ps)

Not one of the traditional four Ps of marketing, which are Product, Price, Place, and Promotion.

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Customer needs and wants

The primary influence on consumer demand.

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E-commerce advantage

Twenty-four-hour availability is a major benefit of online business.

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Impulse purchase

A spontaneous buy, such as candy at the checkout counter.

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Business market

The market involved when businesses purchase raw materials.

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Political/legal environment

Includes factors such as product safety regulations.

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Brand name purpose

To differentiate one seller's products from another's.

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Test marketing

The method to determine consumer preference for product features before launch.

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Product performance

The key to achieving customer satisfaction when it meets or exceeds expectations.

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Publicity

The promotional activity viewed as most credible due to less control over the message.

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Cultural influence

Examples include family traditions that affect consumer behavior.

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Successful marketing strategy

Begins with understanding customer needs and wants.