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Business Law (BL)
Understanding the laws and regulations that affect business operations and transactions.
Communication Skills (CO)
Concepts, strategies, and systems used to obtain and convey ideas and information.
Customer Relations (CR)
Fostering positive relationships with customers to enhance company image.
Economics (EC)
Economic principles and concepts fundamental to business operations.
Emotional Intelligence (EI)
Techniques, strategies, and systems used to foster self-understanding and enhance relationships.
Entrepreneurship (EN)
Understanding the concepts, processes, and skills associated with identifying new ideas and opportunities.
Financial Analysis (FI)
Tools, strategies, and systems used to maintain, monitor, and plan financial resources.
Human Resources Management (HR)
Tools and techniques businesses use to plan, staff, lead, and organize human resources.
Marketing (MK)
Activities undertaken to promote the buying and selling of a good/service.
Information Management (NF)
Tools and strategies needed to access, process, maintain, evaluate, and disseminate information.
Operations (OP)
Processes and systems that monitor, plan, and control day-to-day business activities.
Professional Development (PD)
Concepts, tools, and strategies used to explore and develop a business career.
Strategic Management (SM)
Tools, techniques, and systems that affect a business's ability to plan and organize.
Performance Element
Specific skills or competencies outlined within each instructional area.
Compliance
Adhering to laws, regulations, and internal policies to ensure ethical operations.
Trademarks
Symbols, words, or phrases used to identify a company's products or services.
Copyrights
Legal rights protecting original works of authorship.
Patents
Rights granted for new inventions for a limited time.
Consumer Protection Law
Regulations designed to protect consumers from unfair business practices.
Contract Law
Law governing the legality of agreements made between parties.
Torts
Wrongful acts leading to legal liability.
Debtor-Creditor Relationships
Legal relationships governing money owed between parties.
Agency Relationships
Legal relationships where one party authorizes another to act on their behalf.
Environmental Law
Regulations aimed at protecting the environment.
Business Ethics
Moral principles guiding business conduct.
Marketing Strategies
Plans developed to meet customer needs and enhance sales.
Financial Markets
Platforms for buying and selling financial instruments.
Securities Regulation
Laws governing the issuance and trading of financial securities.
Inventory Valuation
Methods to determine the value of inventory on hand.
Cash Flow Management
Monitoring and controlling cash inflows and outflows.
Strategic Planning
Long-term planning to align activities with an organization's goals.
Data Analysis
Techniques used to interpret and make decisions based on data.
Workforce Development
Efforts to improve the skills and productivity of employees.
Customer Feedback
Information provided by customers about their satisfaction or dissatisfaction.
Business Communication
Exchange of information within and outside an organization.
Human Capital
The skills and knowledge that employees bring to the workplace.
Leadership Development
Training planned to enhance individuals' leadership skills.
Risk Mitigation
Strategies used to reduce or eliminate risks.
Internal Controls
Processes put in place to ensure the integrity of financial and accounting information.
Budgeting Techniques
Methods used to forecast finances and allocate resources.
Cost Accounting
The process of tracking and analyzing costs associated with products or services.
Supply Chain Management
Management of the flow of goods and services from raw materials to the end user.
Financial Reporting Standards
Guidelines determining how financial transactions are recorded and presented.
Market Research
Process of gathering information about consumers' needs and preferences.
Networking
Interactions and relationships that professionals leverage for opportunities.
Sales Techniques
Methods used to convert prospects into customers.
Job Analysis
Systematic study of jobs to identify their components and requirements.
Career Pathway
The progression of jobs an individual moves through during their career.
Performance Evaluation
Process of assessing employees' work performance.
Workplace Diversity
The inclusion of individuals with various backgrounds in the workplace.
Organizational Behavior
Study of how people interact in organizations.
Decision Making
Process of making choices by identifying a decision, gathering information, and assessing alternatives.
Problem-Solving Skills
Abilities to identify solutions to issues or challenges.
Critical Thinking
Ability to think clearly and rationally, understanding the logical connection between ideas.
Emotional Resilience
Ability to adapt to stressful situations and bounce back from challenges.
Time Management
The process of planning and controlling how much time to spend on specific activities.
Professional Networking
Building relationships in a professional context to foster opportunities.
Growth Mindset
The belief that one's abilities and intelligence can be developed.
Corporate Responsibility
The idea that businesses should consider the social and environmental impact of their actions.
Stakeholder Engagement
Involvement of individuals or groups who are affected by an organization's operations.
Conflict Resolution
Techniques used to resolve disagreements or conflicts between parties.
Innovation Management
Process of managing innovations to maximize their potential.
Regulatory Compliance
Following laws and regulations set by government authorities.
Financial Risk Assessment
Identifying and analyzing potential financial risks.
Crisis Management
Strategies to cope with unexpected major negative events.
Corporate Governance
System of rules and practices that govern a company.
Customer Engagement
Strategies to encourage customers to interact with a business.
Employee Relations
The management of the relationship between employers and employees.
Digital Marketing
Promotion of products or brands via electronic media.
Social Media Strategy
Plan to engage users through social media platforms.
Project Management
Discipline of planning, executing, and closing projects.
Market Segmentation
Dividing a market into distinct groups of buyers.
Valuation Techniques
Methods used to estimate the worth of an asset or company.
Tax Compliance
Adhering to tax laws and regulations.
Insurance Risk Management
Evaluating risks and determining appropriate insurance coverage.
Public Relations (PR)
Managing communication between an organization and the public.
Sales Projections
Forecasting future sales based on historical data and trends.
Competitive Analysis
Assessing the strengths and weaknesses of competitors.
Strategic Alliances
Agreements between businesses to pursue a set of agreed objectives.
Workplace Safety
Policies and procedures to ensure a safe working environment.
Business Continuity Planning
Preparation to ensure critical operations can continue during and after a disaster.
Intellectual Property Rights
Legal rights to inventions, designs, and artistic works.
Diversity Training
Programs to promote understanding and respect for diversity in the workplace.
Sales Funnel
Process that potential customers go through from awareness to purchase.
Talent Management
Attracting, developing, and retaining skilled employees.
Returns Management
Processes for handling returned products.
Consumer Behavior Analysis
Study of how individuals make purchasing decisions.
Management Information Systems (MIS)
Systems for managing and analyzing data to assist management.
Quantitative Analysis
Using statistical methods to evaluate data to make decisions.
Qualitative Research
Methods focused on understanding human behavior and experiences.
Customer Satisfaction Measurement
Methods to assess how products or services meet customer expectations.
Key Performance Indicators (KPIs)
Metrics used to evaluate the success of an organization.
Pricing Strategies
Methods for setting prices based on costs, competition, and market conditions.
Business Model Development
Creating a plan for how an organization will generate revenue.
Financial Statement Analysis
Evaluation of a company's financial performance using its statements.
Expense Management
Processes for tracking and controlling spending.
Fundamentals of Accounting
Basic principles guiding financial reporting and record-keeping.
Information Communication Technology (ICT)
Use of technology for communicating and managing information.
Competitive Advantage
Attributes that allow a company to outperform its competitors.
Cost-Benefit Analysis
Evaluation of the benefits of a decision against its costs.
