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CH. 1-7
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public health
assuring the conditions in which people can be health
health communication
the study and use of communication strategies to inform and influence decisions and actions to improve health (CDC); lies at the intersection of public health and communication and is a vibrant, multidisciplinary, and constantly evolving field of study and practice that applies principles of communication to support individuals, families, communities, organizations, and policy makers to adopt changes that will improve public health outcomes
health education
focuses on a broad variety of learning experiences from classrooms to beyond to share knowledge that people can use to improve behaviors that affect health and well-being
health promotion
process of developing programs for individual and group health that may or may not include health education and health communication activities
social determinants of health
study of economic and social conditions within which individuals act
health disparities
specific differences experienced among groups
ex. unacceptable statistic that Black women are two to three times more likely to die in childbirth than White women
social ecological model
way of understanding an individual as part of their social environment; places individual in the center of the model and you study how each factor shapes/influences their behavior
misinformation
incorrect messages
disinformation
misinformation with the intent to cause harm
antiracism
deliberate and active efforts to identify, oppose, and dismantle racism
social justice
idea that everyone deserves equal rights and opportunities and is at the core of public health practice
diversity and inclusion
deliberate and active efforts, usually by an organization, to recruit and retain people representing diverse demographics and to value and incorporate their contributions
Define Health Communication.
A science and art of using communication to advance the health and well-being of people and population while being at the intersection of public health and communication. It is interchangeable with public health communication.
Explain where and how a student can study health communication in the United States
In the US health communication can be studied as a class, program, concentration, or degree. There are also a variety of health community organizations and in-person meetings/conferences that one can attend.
Recognize how the field of health communication has changed over time
Health communication typically falls under social & behavioral sciences and has become specialized in many different areas of focus.
Describe the difference between theories, models, and frameworks including the social ecological model, a widely applied model that will be used throughout this book.
Theories are evidence-based explanations of causal process that explain how a problem occurs + how it can be changed. Models are visual diagrams that link theory to particular health problems. Frameworks show how theories & models are applied to problems in order to achieve the expected program results or behavior changes. Ex. Frameworks are the road maps where the problem is the present location and theories + models are the road and stops along the way making changed behavior the destination.
List several contemporary issues in health communication.
Misinformation + disinformation
Mistrust of the systems and structures making some communication forms less effective
Health communication can’t do much more than raising awareness and generating knowledge to communities
Need to maintain strong collaborations at many levels to maximize the population we can help
health communication intervention
deliberate method to influence or promote health and is often used when describing research efforts, such as testing an intervention with a group that receives it against a control group that does not get the intervention
health communication project
planned effort that uses a communication approach to achieve tangible outcomes related to health
health communication program
can include multiple projects and/or interventions over multiple phases, places, and/or time periods
health communication campaign
strategic, top-down, media-based efforts, characterized by a one-way flow of information from a source to a receiver (Community based and two way health)
situation and audience analysis
the process of understanding why a health situation exists, including the structural and root causes, and to ascertain audience needs, priorities, barriers, and facilitators to change
formative evaluation
a process that is conducted prior to designing a health communication program in order to form and inform the program’s activities
stakeholder
anyone who has a stake in and is interested in a health communication program and/or its results
health communication planning model
overarching guide that provides insights for theory, implementation, and evaluation to use for a health program, project, or campaign
objectives
concise statement of the desired or planned results anticipated as a consequence of health communication efforts
pretesting
process of bringing together members of the intended audience to “test” communication materials with them, get their reactions, and ensure materials are suitable and relevant before they are produced and then implemented in final form
cultural competency
transcends race and ethnicity and speaks to “culture” as a whole, including values, beliefs, norms, and customs. It is relevant from the micro level (i.e., patient–provider communication) to the macro level, which includes ideological and sociopolitical influences such as government documents or policies
participatory research approaches
enable the voices of community members to be heard throughout the change process
Compare and contrast different health communication planning models.
Ideation: helps to understand how new ideas or health behaviors are formed via communication; process of how we imagine & plan certain actions
focus = targeting formation of ideas
considers cognitive, emotional, and social factors to determine how health communication can address intention & behavior
PRECEDE-PROCEED: used to emphasize what behavior precedes each health benefit & what benefit precedes each health behavior
helps develop mechanism for planning, implementing, and evaluating health promotion programs
Planning (phases 1-4) - PRECEDE: Predisposing, Reinforcing, Enabling Constructs in Educational/Environmental Diagnosis and Evaluation
Evaluation (phases 5-8) - PROCEED: Policy, Regulatory, Organizational Constructs in Education and Environmental Development
Predisposing, Reinforcing, Enabling Factors
ACADA: steps/procedures that must be followed to plan, implement, and evaluate health communication efforts
Assessment, Communication, Analysis, Design, Action
Goal: achieve sustained behavior change through advocacy, social mobilization & program communication
P Process: practical planning model for developing systematic & strategic health communication programs
5 steps: Inquire, Design Strategy, Create & Test, Mobilize & Monitor, Evaluate & Evolve
Social Marketing: Idea that principles of marketing can help to “sell” public health issues
emphasizes ideas, attitudes, thoughts, feelings with purpose of promoting social goods & well-being
4 “P”’s: Product, Price, Place, Promotion
Communication for Social Change: mirrors changes in health communication from traditional focus on individual change → focusing more on promoting social change
Catalyst, Community Dialogue, Collective Action, Individual and Social Change
links individual behaviors w/ social change
Illustrate the importance of using a planning model to design, implement, and evaluate health communication programs.
It’s important to use planning models to design, implement, and evaluate health communication programs because they allow us to conduct a situation and audience analysis while considering stakeholders, high cultural competency, and ethical issues. They give us different ways to look at a health issue that a population is having and how to solve it. They are easily tailored or combined in order to address the health issue.
Define cultural competency and its importance to health communication
Transcends race & ethnicity and speaks to culture as a whole (values, beliefs, norms)
relevant at the micro and macro level
It’s important to health communication because when dealing with different populations we need to take their culture into consideration to make sure that our campaigns are relevant to their beliefs. It also helps workers to more respectfully communicate with those they work with.
Recall important ethical considerations for health communication.
Public Health Code of Ethics 6 values/obligations for practitioners: professionalism and trust, health and safety, health justice and equity, interdependence and solidarity, human rights and civil liberties, and inclusivity and engagement
“One health”: emphasizes the interdependence of human, animal, and environmental health, and requires the collaboration of diverse researchers and communities of practice
Hippocratic oath (first, do no harm) is the foundation for ethical practice
Describe the five steps for conducting a situation and audience analysis.
Determine Specific Behavior and Social Change
Collect Data
Analyze Data
Identify the communication solution
Validate Needs
continuum of change theories
identify variables or needed conditions that influence action and combine them into a predictive equation
A + B = individual and social change
stages of change theories
focus on the process that individuals or communities go through when deciding, adopting, and maintaining certain behaviors
work in chronological or sequential levels or steps
self-efficacy
person’s belief that they can act and was later added to the HBM
cue to action
the catalyst or what initiates an individual’s process of behavior change
where health communication can play a role
external or internal
value expectancy theory
based on the premise that people weigh the pros and cons, or the cost and benefits of a specific action, because people ultimately want to perform behaviors that have maximum benefits and avoid behaviors that have higher levels of cost
vaccine hesitancy
delay in accepting or otherwise outright refusing vaccines despite access to and availability of vaccination services
direct effects model
model where an intervention has a direct link to an outcome, social support has a direct impact on health outcomes
indirect effects model
intervention influences an intermediary, which in turn has links to an outcome
prevention paradox
where a behavior may bring a benefit to the population at large but it is hard to see benefits at the individual level
environmental justice
movement during the Civil Rights Movement in the 1960s to ensure all people receive fair treatment related to environmental laws and policies
community health
specific area of public health focused on the health of the people in a community
Recall key public health theories across the social ecological model (SEM).
Policy level: public advocacy
Organizational level: organizational change
Community level: community organizing and community building, community readiness, social norms
Interpersonal level: social support, social networks, social cognitive theory
Individual level: health belief model, theory of planned behavior, transtheoretical model
Name constructs from specific public health theories.
Health Belief Model (HBM): Perceived susceptibility, perceived severity, perceived benefits, perceived barriers, cues to action, self-efficacy
Theory of Planned Behavior (TPB): Attitude toward the behavior, subjective norms, perceived behavioral control, behavioral intention
Social Cognitive Theory (SCT): Self-efficacy, observational learning, outcome expectations, reinforcement, reciprocal determinism
Trans-theoretical Model (TTM): Stages of change (pre-contemplation → maintenance), processes of change, decisional balance, self-efficacy
Compare and contrast similarities and differences between public health theories.
INDIVIDUAL-LEVEL THEORIES
Health Belief Model (HBM): based on how fear of poor health motivates a person to prevent it (value expectancy theory)
Key Components: individual perceptions (perceived susceptibility and severity), modifying factors (demographic & sociopsychological variables), and the likelihood of action (Perceived benefits - Perceived barriers)
Theory of Planned Behavior (TPB): Attitudes, subjective norm, perceived control to create intention → behavior
From TRA → TPB → IBM
Transtheoretical Model/Stages of Change: behavior change occurs as a result of individuals passing through a series of sequential stages that result in their permanent adoption of a protective behavior
Non-linear model
Key elements: stages of change (precontemplation, contemplation, preparation, action, maintenance), the processes of change (experiential processes of change include: (a) consciousness raising, (b) dramatic relief, (c) environmental reevaluation, (d) social liberation, and (e) self-reevaluation; behavioral processes of change include: (a) stimulus control, (b) helping relationships, (c) counter conditioning, (d) reinforcement management, and (e) self-liberation), decisional balance, and self-efficacy
Interpersonal-Level Theories
Social Support: positive effects of relationships that result in feelings of comfort and encouragement
Social Networks: study of how the social structure of relationships function and subsequently impact a person’s beliefs and behaviors
ego or hub; intensity or strength; reciprocity; formality; similarity; homophily; heterophily; graphic dispersion; complexity; directionality; strength of weak ties
Social Cognitive Theory: explains how learning is a process that occurs within a social context
Human behaviors are a function of both individuals and their environment
5 learning processes: aware, symbolic representation, reproduction or transformation, motivational incentives, performance
Key constructs: collective efficacy, outcome expectations, goal formation, observational learning, and reciprocal determinism
Community Level Theories
Community Organizing and Community Building
Community organizing involves making change from within the community for a common goal
Key principles: participation, empowerment, and critical consciousness
Community Building emphasizes building a community around an issue, location, or need where there is currently not an established community
Key principles: Social capital, social cohesion, and resilience
Community Readiness: degree to which a community is willing and prepared to take social action to address an issue
9 stages: (a) no awareness, (b) denial, (c) vague awareness, (d) preplanning, (e) preparation, (f) initiation, (g) stabilization, (h) confirmation/expansion, and (i) professionalization
Social Norms Theory: group of theories that explain how social norms influence behavior
descriptive norms, injunctive or subjective norms
Organizational Level Theories
Organizational Change: describe how organizations seek to improve health
4 stages: (a) awareness, (b) adoption, (c) implementing change, and (d) institutionalizing change
Policy Level Theories
Health activism: (a) medical care access and improvement, (b) illness and disability activism, and (c) public health promotion and disease prevention activism
Public advocacy: 3 phases - involvement, strategy, and action
Illustrate how public health theories are connected to planning, implementation, and research.
Public health theories allow researchers to go through a step-by-step to help them plan, implement, and conduct research. Researchers don’t have to limit themselves to one theory. They are able to mix, match, combine, and reorganize theories to fit the population and health concern that they are working with. These theories give them different options to do the steps listed above.
Discuss how public health theories can be applied to a specific health topic.
Depending on what your health topic is you need to decide whether it would fit under an individual level theory, interpersonal level theory, community level theory, organizational theories or policy level theories. Once you decide which level of theory it fits under you should look at the theories that encompass that level and decide if one or more fit your health topic. From there you can either stick to one or combine multiple theories to combat your health topic.
sender-message-channel-receiver model
sender who gives or transmits a message, through a channel (i.e., the radio or telephone), that is then received at the other end
noise
anything that interferes with the successful transmission and decoding of the message that was encoded
encoding
creation of a communication message at the source
decoding
process of understanding a message at the receiver’s end
two-step flow
mass media stimulate interpersonal communication among friends and colleagues which, in turn, affects people’s knowledge, attitudes, and behaviors
convergence
model that illustrates communication as a process of exchanges that result in shared meaning
diffusion of innovations
behaviors are contagious and spread through contact with new ideas
The process by which an innovation is communicated through certain channels over time among members of the social system
media effects
focus on audience outcomes associated with media exposure
media consequences
outcomes caused by the media itself
symbolic annihilation
absence, or underrepresentation, of a specific group of people in the media
Recall key communication theories across (and beyond) the social ecological model.
Individual Level Theories
Magic Bullet or Hypodermic Needle as metaphors for theory
Sender-message-channel-receiver
Two-step flow
Interpersonal Communication Theories
Interaction process
Communication & Social Relationship theories
Group level theories
Policy Theories
Mass media theories
uses & gratification
cultivation
persuasion
agenda-setting & framing
Cross-level theories
diffusion of innovations
narrative theories
Name constructs from specific communication theories.
Individual Level Theories
Magic Bullet or Hypodermic Needle as metaphors for theory: Passive audience, direct media influence
Sender-message-channel-receiver: Sender, Message, Channel, Receiver, Feedback, Noise
Two-step flow: Media → Opinion Leaders → Audiences
Interpersonal Communication Theories
Interaction process: Source, Message, Feedback, Context, Noise, Two-way exchange
Communication & Social Relationship theories: Self-disclosure, Trust, Empathy, Social support, Uncertainty reduction
Group level theories: Norms, Roles, Cohesion, Decision-making, Leadership, Groupthink, Consensus-building
Policy Theories: Agenda-setting, Framing, Advocacy, Stakeholder engagement, Public opinion influence
Mass media theories
uses & gratification: Information, Personal identity, Social interaction, Entertainment
cultivation: Mean world syndrome, Perceived reality, Long-term exposure
persuasion: Central & Peripheral routes, Source credibility, Attitude change
agenda-setting & framing: Issue salience, Media agenda, Framing, Priming
Cross-level theories
diffusion of innovations: Innovation, Channels, Time, Social system, Adopter categories, Relative advantage, Compatibility, Complexity, Trialability, Observability
narrative theories: Narrative fidelity, Coherence, Identification, Transportation, Emotional engagement
Compare and contrast similarities and differences between communication theories.
Individual theories → focus on how people think and respond.
Interpersonal theories → focus on relationships and feedback.
Group theories → focus on collective communication and decision-making.
Mass media theories → focus on societal influence and message framing.
Cross-level theories → bridge micro (individual) and macro (societal) levels of communication.
Illustrate how communication theories are connected to planning, implementation, and research.
Communication theories help us understand a person’s thought process. By using these theories we can see the effects of different communication styles on populations which can help us better plan our path of action to working on the health issue.
Discuss how communication theories can be applied to a specific health topic.
Depending on what group of people you’re talking to you can decide which communication theory would reach them best based on your health topic.
theory of change
roadmap for health communication practitioners, is a tool to keep a program on track that documents its journey by telling programmers where they are in the planning process and how to achieve anticipated results
logic model
description of a program and its intended effects and focuses on “what” needs to happen, that is, resources, activities, outputs, and outcomes
goals
general statement that describes the intent or long-term purpose of a program
inputs
intervention planning term for resources, refer to what is needed to make a health communication program work
outputs
results or products of health communication activities and can be counted
short-term results
immediate changes that can be measured right away during or after a program.
Knowledge, attitudes, skills, opinions, aspirations, motivation, intention
medium-term results
focus on actions that take place within approximately 2 to 5 years.
behavior, decision-making, policies, social action, norms shifting
long-term results
occur after a health communication program has been completed and, in most cases, require multi-sectoral interventions.
social well-being, health, economic impact, civic impact, environmental impact
objectives
small, precise steps that are needed to achieve program goals
indicators
designed and used to measure what changes, when it changes, and how much change takes place
primary audience
main group of people you hope to directly reach in your health communication program
branding
any imagery, music, or qualities that a company uses to distinguish itself from its competitors
health literacy
degree to which individuals have the ability to find, understand, and use information and services to inform health-related decisions and actions for themselves and others
Design a unique theory of change (or logic model) to meet their health communication program goals.
Distinguish between short-term, medium-term, and long-term results.
Write measurable objectives and indicators.
Critique health communication materials based on quality criteria.
Understand the principles and process of pretesting to finalize messages and materials.
behavior
open theory approach
multiple health behavior change
intervention mapping
participation
motivational interviewing
persuasion
nudging
tailoring
modeling
framing
punishment (fear)
Identify common outcomes of individual-level health communication programs.
Explain why behavior change is often an outcome of individual-level health communication programs.
Break down what is meant by an open theory approach to behavior change
Provide an example of a public health communication intervention designed to address health behavior change on more than one topic simultaneously.