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Strategic Leaders
Individuals who direct and oversee firm activities and set the firm's agenda
Imprinting
The tendency of organizations to take on the attributes of their leaders
Managerial Discretion
A manager's latitude of action, which varies by environment, organization, and person
Heterogeneous TMT
A top management team whose members have diverse backgrounds, expertise, and knowledge
Homogeneous TMT
A top management team whose members have similar backgrounds, expertise, and knowledge
Power (Leadership)
The ability to exert one's will despite resistance
CEO Duality
When a CEO also chairs the firm's board of directors
Human Capital
The knowledge and skills of a firm's workforce, treated as a resource requiring investment
Social Capital
Relationships inside and outside the firm that help it achieve its goals
Organizational Culture
The ideologies, symbols, norms, and values that guide how a firm conducts business
ASA Model
The idea that attraction, selection, and attrition of employees make a culture more cohesive over time
Internal Labor Market
Filling leadership vacancies by promoting a firm's existing managers
External Labor Market
Filling leadership vacancies by hiring managers from outside the firm
Corporate Governance
Mechanisms used to manage relationships between a firm and its stakeholders
Agency Relationship
Shareholders (principals) hire managers (agents) to make decisions on their behalf
Opportunism
Pursuing self-interest with guile or malicious intent
Ownership Concentration
When fewer entities own larger portions of a firm
Large Block Shareholders
Entities that own at least 5% of a firm, also called beneficial owners
Shareholder Activism
Owners organizing to force changes in a firm's behavior or policies
Staggered Board
A board structure that limits how many members can be replaced in a given year
Board of Directors
Agents elected by shareholders to counsel, legitimize, provide resources, and monitor the firm
Insiders (Board)
Board members who are also high-level managers of the firm
Related Outsiders
Board members who are non-employees but have relationships with the firm
Lead Director
A board member who organizes the board and convenes meetings without the CEO present
Executive Compensation
Salary, bonuses, stock, options, deferred pay, and non-monetary rewards for executives
Market for Corporate Control
The market in which organizations purchase control of undervalued corporations
Golden Parachute
Contractual severance pay guaranteed to dismissed executives
Poison Pill
A takeover defense that hurts shareholders in order to deter an acquisition
Greenmail
Using firm resources to repurchase acquired shares in order to prevent a takeover
Entrepreneurship
The identification, evaluation, and exploitation of opportunities
Entrepreneurial Opportunities
Situations where new or modified products or services can satisfy unmet needs
Invention
Creating or developing a new product, process, or service
Innovation
Creating commercial viability from an invention
Imitation
The adoption of an innovation by other firms, sometimes with slight changes
Incremental Innovation
Small changes to a firm's current product lines or service offerings
Radical Innovation
A rare, significant technological breakthrough
Entrepreneurial Orientation
A firm's autonomy, proactiveness, aggressiveness, innovativeness, and risk taking
Born Global Firms
Firms that internationalize very early, facing an added liability of foreignness
Liability of Newness
A new firm's lack of legitimacy in its market
Liability of Smallness
A new firm's resource constraints due to its size
Business Angel
An individual who invests personal money in a firm in exchange for equity
Venture Capitalist
An individual or firm that invests others' money in a firm in exchange for equity
Initial Public Offering
When a firm offers tradable shares to external market investors for the first time
Underpricing (IPO)
When an IPO's share price rises on its first day of trading
Liability of Market Newness
The tendency of newly public firms to underperform the market for a time
Organizational Structure
Specifies a firm's reporting relationships, procedures, controls, authority, and decision making
Strategic Controls
Subjective criteria focused on communication, counsel, execution, and improvement
Financial Controls
Objective criteria tied to budgets, accounting metrics, and market-based measures
Specialization (Structure)
The number and types of jobs within a firm
Centralization
The locus of decision-making authority within a firm
Formalization
The degree to which rules and work procedures are prescribed
Simple Structure
An organizational structure led directly by an owner-manager and staff
Functional Structure
A structure headed by a CEO with executives over separate functional areas
Multidivisional Structure
A structure organized into divisions that operate as separate profit centers
Cooperative M-Form
An M-Form structure that prioritizes resource sharing across related divisions
Competitive M-Form
An M-Form structure with independent divisions and little resource sharing
Geographic Area Structure
An international structure with divisions organized by country or region
Product Divisional Structure
An international structure with divisions organized by product market
Combination Structure
An international (matrix) structure organized by both geography and product
Centralized Network Structure
A network of firms coordinated by a strategic center firm
Decentralized Network Structure
A network of firms with no central authority, coordinated voluntarily
Subprime Loan
A loan to a borrower who would not qualify for a traditional loan, priced above prime rate
Adjustable Rate Mortgage
A mortgage with a low introductory rate that adjusts over time
Liar Loan
A mortgage that requires no proof of the borrower's income or assets
Glass-Steagall Act
A law separating consumer and investment banking, repealed before the 2008 crisis
Community Reinvestment Act
A law that encouraged banks to extend more loans to low-income borrowers
Moral Hazard
When incentives to behave unethically exceed the disincentives
Adverse Selection
When a type of transaction attracts the least attractive, riskiest partners
Political Ideology
Interconnected attitudes, beliefs, and values about the proper role of government
Political Polarization
Separation into groups based on political ideology, with fewer shared positions over time
Affective Polarization
In-group favoritism and out-group animosity based on ideology
Social Contract
The security individuals expect in exchange for their investments in skills and work
Political Duopoly
A two-party system in which parties are near parity in membership and resources
Hastert Rule
An informal rule that can hinder bipartisan cooperation in Congress
Firestorm (Political)
A rapid escalation of backlash that can damage a firm's strategy or performance
Friends of Angelo's
Countrywide's VIP loan program that offered discounted terms to politically connected people
Employee Value Proposition
A system of what an organization offers employees in exchange for their work
Material Offerings (EVP)
Compensation, office space, flexibility, and other tangible job elements
Growth and Development (EVP)
Opportunities for employees to acquire new skills and advance
Connection and Community (EVP)
The sense of belonging and relationships employees experience at work
Meaning and Purpose (EVP)
An organization's aspirational reason for existing
Keeper Test
A manager's test of whether they would fight to keep an employee who was thinking of leaving
Context, Not Control
A management philosophy of setting strategy and information rather than dictating actions
Highly Aligned, Loosely Coupled
A teamwork model with shared goals but minimal cross-team approval
Brilliant Jerk
A talented employee whose behavior harms teamwork; not tolerated at Netflix