Intro to Business Communication

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Business

Fluctuations in economic activity, such as employment and production.

Communication

The sharing of information between two or more individuals or groups to reach a common understanding.

Antecedent

The word, phrase, or clause referred to by a pronoun.

Concord

Be in agreement.

Determiners

Words that help to show which or how many people or things are being referenced. EX: This, that, those, some, any, much, enough, and also a few.

Nonverbal Communication

communication using body movements, gestures, and facial expressions rather than speech

Interpersonal Communication

The exchange of thoughts, feelings, and beliefs between two or more people.

Written Communication

Any communication that must be read.

Oral Communication

Involves direct word-of-mouth contact.

Commerce

The buying and selling of goods for transport from place to place.

ROI

Return on Investment.

Supplier

Who records the date of shipment on DEA Form 222?

Centralization

Degree to which decision-making authority is restricted to higher levels of management in an organization.

Chronemics

The use of time.

Communication Flow

How information is passed around an organisation including downwards, upwards, sideways and through the grapevine or gossip network.

Controlled Media

Media that provides communication channels to reach audience directly.

Cultivation

The preparation of land to grow and yield crops.

Cultural Mainstream

General view of life in a society. Cultivation theorists argue that television constructs and presents images that define the cultural mainstream.

Decentralized Networks

Complex tasks and more satisfaction.

Communication Process

The steps between a source and a receiver that result in the transfer and understanding of meaning.

Paralanguage

Communication that is verbal, but wordless.

Formal Communication

Involves making use of the official communication channels of a business.

Sending Barriers

Can occur when the sender says or does something that causes the receiver to tune out.

Receiving Barriers

Receive it when someone sends barriers.

Complement

Make something complete or perfect.

Case

An observation technique in which one person is studied in depth in the hope of revealing universal principles.

Commodity

Something useful that can be used for financial advantage; a product or service that is indistinguishable from the same thing from competing sellers.

Infrastructure

Fundamental facilities and systems serving a country, city, or area, as transportation and communication systems, power plants, and schools.

Paradigm

A model or example.

Keynesian Economics

Theory based on the principles of John Maynard Keynes, stating that government spending should increase during business slumps and be curbed during booms.

Elasticity of Demand

A measure of how consumers react to a change in price.

Bylaw

A set of governing rules adopted by a corporation or other association.

Prime Rate

Rate of interest banks charge on short-term loans to their best customers.

Bridge Loan

A short-term loan for borrowers who need more time to find permanent financing.

Treasury Bonds

Bonds issued by the federal government, sometimes referred to as government bonds.

Labor Unions

An organization formed by workers to strive for better wages and working conditions.

Overdraft

A check written for more money than your account contains.

Consensus

A general agreement.

Proxy

An agent, substitute; a written permission allowing one person to act in another's place.

Business Communication

Sending and interpreting messages related to products, services, or activities of a company or an organization.

Grapevine

The unofficial communication system of the informal organization

External Communication Barriers

Flows between people inside and outside the organization.

Internal Communication Barriers

Sending messages between members of the same business/organisation.

Audience analysis

The understanding of the consumer group for which the design is targeted. This would include the audiences, demographics, physical location, amount of time available to view the design, and interest in the subject matter.

Vague

Of uncertain, indefinite, or unclear character or meaning.

Encoding

The processing of information into the memory system.

Decoding

Interpretation of the language and symbols sent by the source through a channel.

Informal Communication

When information is sent and received casually with the use of everyday language.

Advertorial

Advertisement presented as if it were editorial material.

Affiliate

To become closely associated with.

Disyllabic

A word containing two syllables.

Apodosis

The main clause in a conditional sentence.

Protasis

The opening lines especially of a drama or narrative poem : introduction.

Quantifiers

The words all, some, and no (or none).

Sustainability

The ability to keep in existence or maintain. A sustainable ecosystem is one that can be maintained.

Transparency

Allows you to see through the background.

Robust

Strong and well.

Utilize

To make use of something.

Guru

A Hindu or Buddhist religious leader and spiritual teacher.

Bandwidth

The maximum amount of data that can pass from one point to another in a unit of time.

New Paradigm

Sexual orientation is fluid and changeable and the pattern varies across social contexts and cultures.

Synergy

The combined force of two distinct elements that is more powerful then each alone.

Resonate

To produce or show sound vibrations; to echo or resound.

Monetize

A social media company's ability to make money from its application, service, or content.

Deliverable

Any unique and verifiable product, result, or capability to perform a service that is required to be produced to complete a process, phase, or project.

Ballpark

An inexact estimate.

Net-Net

A lease in which the tenant pays a base monthly rent plus real estate taxes and insurance on the building.

Herding Cats

Something very difficult in reference to a group of living beings.

Low-hanging Fruit

Targets or goals which are easily achievable and which do not require a lot of effort.

Telecommuting

Working at home by using a computer terminal electronically linked to one's place of employment.

Outsourcing

A decision by a corporation to turn over much of the responsibility for production to independent suppliers.

Downsizing

A planned reduction in the number of employees needed in a firm in order to reduce costs and make the business more efficient.

Promotion

Advance an employee earns by being productive, cooperation, dependable, and highly skilled.

Liability

An amount owed by a business.

Entrepreneur

A person who organizes, manages, and takes on the risks of a business.

Venture Capital

Money that is invested in new or emerging companies that are perceived as having great profit potential.

Opportunity Cost

The loss of potential gain from other alternatives when one alternative is chosen.

Logistics

The management of the details of an operation.

Non Profit Organization

Organizations enjoy certain privileges in exchange for abiding by laws that restrict the use of the organization's assets and require governance by a board.

Acquisition

A process in classical conditioning by which the association of a neutral stimulus with a natural stimulus is first established.

Margin

A border or edge; a limit in condition or ability; an amount or degree of difference.

Income Statement

A financial statement showing the revenue and expenses for a fiscal period.

Multitask

The concurrent execution of multiple applications the operating system creates dozens of processes.

Resign

Acceptance of fate.

Viral Marketing

Any strategy that encourages individuals to pass on a marketing message to others, creating the potential for exponential growth in the message's exposure and influence.

Monetization

Assigning dollar values to human experiences.

Business Plan

A detailed plan including the strategies planned to achieve the profit goals.

Shareholder

A person who invests in a corporation by buying stock and is a partial owner.

Loan

An amount of money borrowed for a certain time period.

Lien

The legal claim of one person upon the property of another person to secure the payment of a debt or the satisfaction of an obligation.

Capital

An economic system based on private property and free enterprise.

Human Resources

People who work to produce goods and services.

Disruption

A disturbance that interrupts or causes confusion.

Consumer

A person who purchases goods and services for personal use.

Supply Chain

Consists of all parties involved, directly or indirectly, in obtaining raw materials or a product.

Startup

A beginning business enterprise.

Point of Sale

The point where ownership of the product transfers to the customer.

Cost of Sales

Also known as Cost Of Goods Sold (COGS). The cost of providing a service or manufacturing a product, including labor, materials and overheads.

Wholesale

A type of business that buys goods in large amounts and resells them to other businesses in smaller lots.

Ping

Examine the following output.