Employee Motivation

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20 Terms

1

Who created Scientific Management Theory?

Taylor

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2

What is Scientific Management Theory?

Tasks should be broken down and supervision increased

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3

Who created Two-Factor Theory?

Herzberg

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4

What is Two-Factor Theory?

Money doesn’t motivate, it makes you move

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5

What are examples of motivators in Two-Factor Theory?

Achievement, work, recognition

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6

What are examples of hygiene factors in Two-Factor Theory?

Treatment, pay, benefits

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7

What is job enrichment?

Increase in responsibility an employee has

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8

Who created the Hierarchy of Needs?

Maslow

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9

What is an example of a physical need?

Food

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10

What is an example of a safety need?

Job

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11

What is an example of a psychological need?

Love

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12

What is an example of an esteem need?

Confidence

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13

What is an example of self-actualisation?

Ego

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14

Can you move onto another need in the hierarchy without the previous?

No

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15

What is the order of the Hierarchy of Needs?

  1. Physical

  2. Safety

  3. Psychological

  4. Esteem

  5. Self-actualisation

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16

Who created the Human Relations Theory?

Mayo

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17

What is the Human Relations Theory?

Workers must be seen as people

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18

What are the Hawthorne experiments?

People respond differently when being watched

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19

Who created Expectancy Theory?

Vroom

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20

What is the Expectancy Theory?

Motivation is the outcome of how much someone wants a reward

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