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Who created Scientific Management Theory?
Taylor
What is Scientific Management Theory?
Tasks should be broken down and supervision increased
Who created Two-Factor Theory?
Herzberg
What is Two-Factor Theory?
Money doesn’t motivate, it makes you move
What are examples of motivators in Two-Factor Theory?
Achievement, work, recognition
What are examples of hygiene factors in Two-Factor Theory?
Treatment, pay, benefits
What is job enrichment?
Increase in responsibility an employee has
Who created the Hierarchy of Needs?
Maslow
What is an example of a physical need?
Food
What is an example of a safety need?
Job
What is an example of a psychological need?
Love
What is an example of an esteem need?
Confidence
What is an example of self-actualisation?
Ego
Can you move onto another need in the hierarchy without the previous?
No
What is the order of the Hierarchy of Needs?
Physical
Safety
Psychological
Esteem
Self-actualisation
Who created the Human Relations Theory?
Mayo
What is the Human Relations Theory?
Workers must be seen as people
What are the Hawthorne experiments?
People respond differently when being watched
Who created Expectancy Theory?
Vroom
What is the Expectancy Theory?
Motivation is the outcome of how much someone wants a reward
