Employee Motivation

Who created Scientific Management Theory?

Taylor

What is Scientific Management Theory?

Tasks should be broken down and supervision increased

Who created Two-Factor Theory?

Herzberg

What is Two-Factor Theory?

Money doesn’t motivate, it makes you move

What are examples of motivators in Two-Factor Theory?

Achievement, work, recognition

What are examples of hygiene factors in Two-Factor Theory?

Treatment, pay, benefits

What is job enrichment?

Increase in responsibility an employee has

Who created the Hierarchy of Needs?

Maslow

What is an example of a physical need?

Food

What is an example of a safety need?

Job

What is an example of a psychological need?

Love

What is an example of an esteem need?

Confidence

What is an example of self-actualisation?

Ego

Can you move onto another need in the hierarchy without the previous?

No

What is the order of the Hierarchy of Needs?

1. Physical

2. Safety

3. Psychological

4. Esteem

5. Self-actualisation

Who created the Human Relations Theory?

Mayo

What is the Human Relations Theory?

Workers must be seen as people

What are the Hawthorne experiments?

People respond differently when being watched

Who created Expectancy Theory?

Vroom

What is the Expectancy Theory?

Motivation is the outcome of how much someone wants a reward