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Market Research
is the process of determining the viability of a new service or product through research conducted directly with potential customers.
Product
can test attitudes to products by describing them or showing them in focus groups
Price
can show how much people value products
Place
distribution part of the marketing equation
Promotion
can help in all aspects of promotion from developing ideas for the adverts
Youth
explores the unmet needs for the new product and helps estimate the likely demand.
Maturity
shows how to build a brand and a competitive edge.
Old age
shows way of rejuvenating the product
Brief
The starting point of any market research project is to have a brief
Proposal
a plan of how these objectives are to be met
Data Collection
Fieldwork or data collection is the visible part of market research
Analysis
the larger picture is obtained by analysing the data using proprietry software that allows cross-cuts of the data
Qualitative Market Research
seeks depth and quality from the usually small sample in contrast to quantitative research which is very much about larger samples and measurements
Depth interviews
Interviewing implies formality, structure and purpose. It suggests that there is a list of questions to be asked and answered.
Focus groups
research technique used to collect data through group interaction on a topic.
Ethnography
Ethnography borrows from anthropology, which is the study of humans in a specific environment.
Quantitative Market Research
data based on large samples that allow measurement and statistical analysis
Face to face Interviews
interviewers armed with clipboards and questionnaires.
interviewers armed with clipboards and questionnaires.
telephone interviews quickly replaced those carried out face to face
Online Surveys
These self-completion surveys can be received on mobile phones, iPads and computers and can be administered quickly and efficiently in a matter of minutes.