Public Speaking Exam Review

Flashcards covering key concepts from Public Speaking chapters 1-6 and 9-11.

Ethnocentrism

The belief that one's own culture or group is superior to others.

Ethical speaking guidelines

Principles that help ensure speakers communicate truthfully and responsibly.

Types of plagiarism

Global (stealing an entire speech), patchwork (copying from multiple sources), incremental (failing to give credit for small parts).

Difference between listening and hearing

Listening is a psychological process of making sense of sounds; hearing is the physiological act of perceiving sounds.

Key word outline

An outline using key words or phrases to guide a speaker's presentation without reading verbatim.

Chronological order

An organizational pattern in speech that arranges information based on time sequence.

Topical order

An organizational pattern that divides a speech into subtopics or categories.

Fixed alternative question

A type of question that presents specific options for respondents to choose from.

Goodwill in communication

The positive relationship and favorable impression a speaker establishes with an audience.

Dissolve ending

A type of concluding statement that gradually fades out the key points or themes of the speech.

3 major goals of public speaking

inform, persuade, entertain

audience centeredness

• who am I speaking to?

• what do I want them to know, believe, do?

• most effective way of accomplishing

egocentrism

being concerned with own values, beliefs, well-being

demographic analysis

age, gender, religion, sexual orientation, racial/ethnic background, group membership

stereotyping

oversimplified image of group, assuming all members are alike

situation analysis

size, physical setting, disposition toward: topic, speaker, occasion

attitude

frame of mind in favor of, or opposed to, person policy, belief, institution,etc

gathering info from audience by _____

questions: fixed-alternative, scale, open-ended

scale

a range of possible responses to question

open ended

allow respondents to provide their own answers

causes of poor listening

• not concentrating

• listening too hard

• jumping to conclusions

• focusing on deliver, appearance

types of listening

• appreciative

• empathic

• comprehensive

• critical

• (Active, passive)