Knowledge management- midterms

Knowledge management

The systematic process of creating, sharing and effectively using organizational knowledge.

Tacit knowledge

Type of knowledge that resides in people's minds and is hard to articulate or document.

Explicit knowledge

Tangible knowledge stored in manuals, documents, and databases

Knowledge as a valuable asset

A key principle of KM that emphasizes the value of knowledge as an organizational asset.

Organizational innovation and learning

The primary objective of KM, which involves increasing organizational innovation and leaming, such as infrastructure projects.

Knowledge audit

method used to assess the existing knowledge resources and identify gaps in government agencies

Open Government data and citizen engagement

The main focus of KM in government, aiming to enhance transparency and improve citizen services.

Knowledge hoarding

An organizational challenge in implementing KM caused by a reluctance to share knowledge.

Learning organization

A concept in KM that describes organizations that promote continuous learning and innovation.

Cloud based collaboration tool

Platforms used in government KM programs to enable collaboration and sharing, often cloud-based.

Knowledge acquisition

The process of identifying and capturing useful knowledge from various sources.

Knowledge storage

The step in the KM process that involves storing knowledge for future retrieval and reuse.

Knowledge codification

Turning tacit knowledge into explicit forms such as reports, manuals, or guidelines

Knowledge application

The stage in the KM process where knowledge is applied to solve real-world problems or improve decisions.

Knowledge mapping

A tool used in KM to visualize the flow of knowledge within an organization.

Communities of practice

Informal groups of professionals sharing their expertise, often called Cops

Knowledge sharing

The act of providing employees with access to knowledge and facilitating its exchange

Knowledge transformation

A KM activity focused on converting knowledge into insights and actionable outcomes

Knowledge refinement

A stage of KM that ensures knowledge continues to improve and remains relevant.

Knowledge retention

This term refers to safeguarding critical knowledge, especially when employees leave the organization. It is the policy of the government to attain a manageable debt level