Module 10 Speech and Communications

Audience

anyone who receives your message

Intentional Audiences

people you direct your message to on purpose

Unintentional Audiences

people who receive your message when you didn’t deliberately send it to them

Intended Audience

the group you adapt your message for

Demographics

identifying information such as age, sex, race, ethnicity, gender, or religion

Demographic Information is Gathered through….

-polls

-observations

Parts that can change

-attention getter

-audience relation statement

-speaker credibility

-solutions

Steps to Adapt for an Interview

-1 learn about the position

-2 update your resume

-3 tailor your answers

Interviewing Tips

-understand you are selling yourself

-understand why interviewers ask certain questions

-make sure to actually answer the question

Nonverbals

messages sent without using words

Positive Nonverbal Reactions

smiles, nods, paying attention, following along

Neutral Nonverbal Reactions

maybe paying attention, uninterested, blank face, might be checking their phone

Negative Nonverbal Reactions

frowns, shaking their head, heckling

3 ways to Pause

-take a breath, refocus

-sit in silence for a bit, regroup

-ask the audience questions to fill the silence

Proxemics

the amount of space people set between themselves and others

Things to consider when assessing your environment

-the size of the room

-how close you are to the audience

-potential causes of noise

Ambient Noises

background noises that many people overlook in their daily lives

Tips to Roll with the Punches

-Do your best confidently

-Learn from mistakes

-Don’t dwell on things

-Adapt your presentation to the current circumstances

Ways to Encourage Audience Interaction

-Ask the audience questions

-Use activities at the end

-Have discussions

Polls

a form of feedback that involves recording audience members’ opinions by asking them specific questions

Likert Scales

polls that ask people to answer on a scale of 1 to 5 (1 being the most unfavorable and 5 being the most favorable)

Steps to Reevaluate your presentation

-Review what worked well and what didn’t

-Think about what could be done differently

-Answer yourself honestly

Self-Reflection

the process of looking at your thoughts, beliefs, and feelings to identify things you can improve

Steps to Improve Self-Reflection

-1 Be honest with yourself

-2 Ask for help

-3 Give yourself grace

Ways to Offer up Follow-Up Information

-answer any questions your audience may have

-give out handouts

-be available

-be approachable

Tips to Write Good Survey Questions

-Figure out what parts of your presentation need feedback the most

-Decide what kind of poll to use

-Keep your questions close-ended, specific, and on topic