Business Communications List #3

channels of communication

the avenues through which messages are delivered

vocal variations

changes in volume, rate, and pitch that combine to create impressions of the speaker

pronunciation

the accepted standard of sound and rhythm for words in a given language

Enunciation

clear pronunciation; accent; articulation

tone of voice

the pitch and timbre (distinctive tone) of a person's voice

cadence

Rhythmic rise and fall

numbers in writing - name 3 rules

Rules for what?

1.spell out 1-10

2.spell out when you start a sentence

3.spell out all if you started spelling #s in that sentence.

mindful listening

giving careful and thoughtful attention and responses to the messages we receive

business email

1.Don't underestimate the power of the subject line!

2.Know when to CC and BCC

3.Remember the hamburger-style rule: beginning, middle, end.

4.Always remember to include a greeting!

5.Use capitalization and punctuation properly

6.Avoid text speak

7.Be brief and polite

8.Always include a signature block with contact information

9.Proofread your messages before hitting send!

10.Reply promptly or let the sender know that you will take a little while before responding!

resume

(n.) a brief summary; a short written account of one's education, working experience, or qualifications for a job

competence

having enough skills to do something

integrity

(n.) honesty, high moral standards; an unimpaired condition, completeness, soundness

intent

to be determined to do something

CV

curriculum vitae

Networking

interact with other people to exchange information and develop contacts, especially to further one's career.

informational interview

A meeting between you and a professional to seek advice & insight on their career, the industry, and the corporate culture of a potential future workplace; . The purpose is to help define your career options.

cover letter

A letter you send with your resume to provide more information about you.

encoded

translating an idea or message into words, symbols, and illustrations

peer review

evaluation of scientific, academic, or professional work by others working in the same field.

trustworthy

able to be relied on as honest or truthful.

Diction

the choice and use of words and phrases in speech or writing.

regionalisms (ch 3)

words and phrases specific to a particular region or part of the country

Timbre

quality of sound

Vocalized pauses/fillers

the meaningless sounds that speakers use to fill time (e.g. um, like, ok)

projecting

Reaching out with your voice to all members of the audience