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Vocabulary flashcards covering key concepts from chapters on Learning, Decision Making, Personality, Teams, and Leadership.
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Learning
A relatively permanent change in behavior or knowledge due to experience.
Decision Making
The process of generating and choosing from alternatives to solve a problem.
Operant Conditioning
The components include Antecedent → Behavior → Consequence (reinforcement or punishment).
Types of Knowledge
Explicit (easy to teach) and Tacit (experience-based, harder to communicate).
Rational Decision-Making Model
A method of decision making that involves systematic analysis of alternatives.
Bounded Rationality
The concept that decision making is limited by the information available, cognitive limitations, and time constraints.
Common Decision-Making Problems
Limited information, faulty perceptions, attribution errors, escalation of commitment.
Job Performance (JP)
Strongly linked to learning, specifically task performance.
Organizational Commitment (OC)
Moderately linked to learning through development opportunities.
Personality
Structures and propensities that explain characteristic patterns of thought, emotion, and behavior.
Sources of Personality
Genetics and environment.
Cultural Values
Shared beliefs about what is good or desirable in a culture.
Big Five Personality Traits
Conscientiousness, Agreeableness, Neuroticism, Openness, Extraversion.
Locus of Control
Internal: You control outcomes; External: Outside forces control outcomes.
MBTI Framework
Extraversion/Introversion, Sensing/Intuition, Thinking/Feeling, Judging/Perceiving.
Holland's RIASEC Model
Realistic, Investigative, Artistic, Social, Enterprising, Conventional.
Impact of Conscientiousness
Most positively linked to job performance and organizational commitment (via engagement and fit).
Issues in Assessing Personality at Work
Faking, bias, fairness, and situation strength.
Group vs. Team
A group is just individuals; a team works interdependently toward a goal.
Types of Teams
Work, management, parallel, project, action teams.
Team Interdependence
Ways team members rely on each other such as task, goal, and outcome interdependence.
Team Composition Elements
Roles, size, member ability, diversity, and personality.
Social Identity Theory
People derive part of their identity from group membership.
Stereotypes
Oversimplified ideas about groups that can bias team dynamics.
Team Viability
The likelihood that a team can work effectively over time.
Leadership
Using power and influence to direct the activities of others.
Power
The ability to influence others.
Types of Power
Organizational (legitimate, reward, coercive) and Personal (expert, referent).
Effective Influence Tactics
Rational persuasion, consultation, inspirational appeals, collaboration.
Common Response to Influence
Compliance, though commitment is most desired.
Leader Effectiveness vs Emergence
Effectiveness is performance-based; emergence is about who becomes a leader.
Leader Decision-Making Styles
Autocratic, Consultative, Facilitative, Delegative.
Day-to-Day Leadership Behaviors
Initiating structure (task-focused) and Consideration (people-focused).
Types of Leadership Styles
Transformational, Transactional, Laissez-faire.
Most Effective Leadership Style
Transformational leadership.