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Week 1-2
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Importance of Communication
Promotes understanding
Strengthens relationships
Enhances academic success
Support professional development
Facilitates social change
Builds cultural understanding
5 domains of language
-Phonology
-Morphology
-Syntax
-Semantics
-Pragmatics
Phonology
Sound of language
Morphology
Sound formed into words
Syntax
Structure and arrangements of words
Semantics
Literal meaning of the sentence
Pragmatics
Application of sentence given the context within social situation
Upward vs downward vs lateral
upward maintains level of respect (down-up)
downward has sense of authority (top-down)
lateral is equal or in-between
Nature of Communication
-Process
-Interactive
-Dynamic
-Contextual
-Symbolic
-Purposeful
-Irreversable
Process
must compose elements of communication
Interactive
equal opportunities to speak up
Dynamic
constantly changing; example: languages
Symbolic
signs, gestures, symbols
Purposeful
purpose/objective; what are you communicating for?
Irreversible
cannot come back or take back; impossible to change
Elements of Communication
-Sender
-Encoding
-Message
-Channel
-Receiver
-Decoding
-Context
-Interference
Sender
The person who starts the communication
Encoding
Turning ideas into words, symbols, or gestures
Message
The information being communicated
Medium vs Channel
Medium: broad category (written) (spoken)
Channel: specific pathway (writing, letters, or texting) (tv, radio, or face to face)
Receiver
The person who gets the message
Decoding
Interpreting or understanding the message
Context
The situation or environment where communication occurs
Interference
Anything that interferes with communication
Ex: physical, language, psychological, cultural, semantic, and organizational barriers
Different Functions of Communication
-Informative
-Expressive
-Persuasive
-Social (Relational)
-Regulatory
-Motivational
-Entertainment
Informative
Educational; knowledge or facts
Purpose: increase awareness and understanding
Expressive
Release emotions
Purpose: express oneself and communicate personal thoughts
Persuasive
Power in language
Purpose: convince, motivate, or encourage a response
Social (Relational)
Build connections or relationships
Purpose: build rapport, cooperation, and social connections
Regulatory
Regulate; giving instructions
Purpose: maintain order, coordination, and discipline
Motivational
Inspirational; make you reflect and think
Purpose: encourage productivity, confidence, and positive action
Entertainment
Communication provides enjoyment, amusement, and relaxation; subjective.
Purpose: To entertain and engage audiences
Models of Communication
Lasswell (1948): focused on communication elements and message effects.
Shannon & Weaver (1949): Introduces noise and information transmission.
Osgood (1954): Presented communication as a circular, interactive process.
Schramm (1954): Emphasized feedback and shared field of experience.
Newcomb (1953): Explained communication as maintaining social balance.
Communication Models
Models that explain how messages are sent, received, and understood.
Linear Model: one way, sender to receiver, no feedback
Interactive Model: two way, receiver provides feedback, context and experiences influence meaning.
Transactional Model: both participants act as sender or receiver simultaneously, continuous and dynamic, influenced by culture, emotions, environment, and relationships.
Communication Breakdowns
Poor listening
Misinterpretation
Lack of feedback
Information overload
Emotional reactions
Technological problems
Types of Communication
-Intrapersonal
-Interpersonal
-Group
-Public
-Mass
Intrapersonal
Communicate with yourself; within yourself
Interpersonal
communicate and build relationships with other people
Group
No speaker or audience; equal
Public
Requires bigger audience
Mass
Caters to the audience from distant areas; third party