PBAM Unit 6

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42 Terms

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Organizing

Key management process that should be conducted with equal awareness within the internal and external environment of a company.

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Organizational Structure

Specification of the jobs to be done within an organization and the ways in which they relate to one another.

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Specialization

Determining who will do what.

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Departmentalization

Determining how people performing certain tasks can best be grouped together.

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Profit center

Separate company unit responsible for its own costs and profits.

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Organization Charts

Specification of the jobs to be done within an organization and the ways in which they relate to one another.

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Chain of Command

The solid lines in an organizational chart that show reporting relationships within a company.

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Unstructured companies

Tend to be more adaptable to their environments than structured companies.

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Job Specialization

The process of identifying the specific jobs that need to be done and designating the people who will perform them.

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Natural part of organizational growth

Employees looking at specialization chart to find out how their job relates to others they typically will look within their department.

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Departmentalization

Functional Departmentalization, Product Departmentalization, Process Departmentalization, Customer departmentalization, Geographic Departmentalization.

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Centralization and Decentralization

Establishment of a Decision-Making Hierarchy.

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Centralized Organization

Organization in which most decision-making authority is held by upper-level management.

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Decentralized Organization

Organization in which a great deal of decision-making authority is delegated to levels of management at points below the top.

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Flat organizational structure

Characteristic of decentralized companies with relatively few layers of management.

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Tall organizational structure

Characteristic of centralized companies with multiple layers of management.

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Delegation

Process through which a manager allocates work to subordinates.

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Assigning responsibility

The duty to perform an assigned task.

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Granting authority

The power to make the decisions necessary to complete the task.

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Creating accountability

The obligation employees have for the successful completion of the task.

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Line authority

Organizational structure in which authority flows in a direct chain of command from the top of the company to the bottom.

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Staff Authority

Authority based on expertise that usually involves counseling and advising line managers.

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Staff members

Advisers and counselors who help line departments in making decisions but who do not have the authority to make final decisions.

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Committee and team authority

Authority granted to committees or teams involved in a firm’s daily operations.

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Work team

Group of operating employees who are empowered to plan and organize their own work and to perform that work with a minimum of supervision.

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Virtual Organization

only a handful of permanent employees, a very small staff, and a modest administrative facility

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Learning organization

works to facilitate the lifelong learning and personal development of all of its employees while continually transforming itself to respond to changing demands and needs

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Team Organization

relies almost exclusively on project-type teams, with little or no underlying functional hierarchy

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International Organization structures

approaches to organizational structure developed in response to the need to manufacture, purchase, and sell in global markets

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Matrix structure

organizational structure created by superimposing one form of structure onto another

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Divisional structure

organizational structure in which corporate divisions operate as autonomous businesses under the larger corporate umbrella

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Functional structure

organization structure in which authority is determined by the relationships between group functions and activities

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Functional Departmentalization

dividing an organization according to groups’ functions or activities. This is Effective for small/new organizations

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Product Departmentalization

dividing an organization according to specific products or services being created. This helps focus on special product lines

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Process Departmentalization

dividing an organization according to production processes used to create a good or service

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Customer departmentalization

dividing an organization to offer products and meet needs for identifiable customer groups

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Geographic Departmentalization

dividing an organization according to the areas of the country or the world served by a business

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Intrapreneur

process of creating and maintaining the innovation and flexibility of a smallbusiness environment within the confines of a large organization

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Informal Organization

network, unrelated to the firm’s formal authority structure, of everyday social interactions among company employees

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Product Champion

a manager who hears about a new project/idea and becomes committed to the support of the idea

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sponsors

These people typically move a new idea into a marketable idea and approve/support the project

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Inventors

A person who conceives and develops the new idea, product, or service within the organizations