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Organizing
Key management process that should be conducted with equal awareness within the internal and external environment of a company.
Organizational Structure
Specification of the jobs to be done within an organization and the ways in which they relate to one another.
Specialization
Determining who will do what.
Departmentalization
Determining how people performing certain tasks can best be grouped together.
Profit center
Separate company unit responsible for its own costs and profits.
Organization Charts
Specification of the jobs to be done within an organization and the ways in which they relate to one another.
Chain of Command
The solid lines in an organizational chart that show reporting relationships within a company.
Unstructured companies
Tend to be more adaptable to their environments than structured companies.
Job Specialization
The process of identifying the specific jobs that need to be done and designating the people who will perform them.
Natural part of organizational growth
Employees looking at specialization chart to find out how their job relates to others they typically will look within their department.
Departmentalization
Functional Departmentalization, Product Departmentalization, Process Departmentalization, Customer departmentalization, Geographic Departmentalization.
Centralization and Decentralization
Establishment of a Decision-Making Hierarchy.
Centralized Organization
Organization in which most decision-making authority is held by upper-level management.
Decentralized Organization
Organization in which a great deal of decision-making authority is delegated to levels of management at points below the top.
Flat organizational structure
Characteristic of decentralized companies with relatively few layers of management.
Tall organizational structure
Characteristic of centralized companies with multiple layers of management.
Delegation
Process through which a manager allocates work to subordinates.
Assigning responsibility
The duty to perform an assigned task.
Granting authority
The power to make the decisions necessary to complete the task.
Creating accountability
The obligation employees have for the successful completion of the task.
Line authority
Organizational structure in which authority flows in a direct chain of command from the top of the company to the bottom.
Staff Authority
Authority based on expertise that usually involves counseling and advising line managers.
Staff members
Advisers and counselors who help line departments in making decisions but who do not have the authority to make final decisions.
Committee and team authority
Authority granted to committees or teams involved in a firm’s daily operations.
Work team
Group of operating employees who are empowered to plan and organize their own work and to perform that work with a minimum of supervision.
Virtual Organization
only a handful of permanent employees, a very small staff, and a modest administrative facility
Learning organization
works to facilitate the lifelong learning and personal development of all of its employees while continually transforming itself to respond to changing demands and needs
Team Organization
relies almost exclusively on project-type teams, with little or no underlying functional hierarchy
International Organization structures
approaches to organizational structure developed in response to the need to manufacture, purchase, and sell in global markets
Matrix structure
organizational structure created by superimposing one form of structure onto another
Divisional structure
organizational structure in which corporate divisions operate as autonomous businesses under the larger corporate umbrella
Functional structure
organization structure in which authority is determined by the relationships between group functions and activities
Functional Departmentalization
dividing an organization according to groups’ functions or activities. This is Effective for small/new organizations
Product Departmentalization
dividing an organization according to specific products or services being created. This helps focus on special product lines
Process Departmentalization
dividing an organization according to production processes used to create a good or service
Customer departmentalization
dividing an organization to offer products and meet needs for identifiable customer groups
Geographic Departmentalization
dividing an organization according to the areas of the country or the world served by a business
Intrapreneur
process of creating and maintaining the innovation and flexibility of a smallbusiness environment within the confines of a large organization
Informal Organization
network, unrelated to the firm’s formal authority structure, of everyday social interactions among company employees
Product Champion
a manager who hears about a new project/idea and becomes committed to the support of the idea
sponsors
These people typically move a new idea into a marketable idea and approve/support the project
Inventors
A person who conceives and develops the new idea, product, or service within the organizations