Travelers' Motivation and Profile: Maslow's Hierarchy

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49 Terms

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Level 1: Physiological Needs

Basic survival needs: food, accommodation, gastronomy.

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Level 2 : Safety Needs

Physical safety, financial security, health, and stability.

Safety is a critical factor when tourists select a destination.

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Level 3: Love & Belongingness

Desire for social connections, intimacy, and relationships with others.

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Socializing

is a big part of travel. Many tourists choose destinations that offer opportunities for social interaction, cultural exchange, or family-friendly environments.

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Level 4: Esteem Needs

At this stage, individuals desire self-esteem, recognition, and respect from others.

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Luxury Tourism

High-end travel experiences for status elevation.

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Level 5: Self-actualization Needs

Individuals seek personal growth, fulfillment, creativity, and the realization of their full potential.

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Plog's Psychographic Profile

This theory classifies tourist' along their personal characteristics, lifestyle and personal values to psychocentrics at one extreme to the allocentrics at the other.

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Psychocentrics

Non-adventurous tourists needing standard services.

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Allocentrics

Independent tourists seeking adventure and experiences.

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Midcentrics

Tourists between psychocentrics and allocentrics.

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Psychocentric Activities

Relaxation-oriented, low-stress tours, beach holidays.

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Psychocentric Travel Behavior

Advance planning, comfort, family-oriented travel.

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Psychocentric Destinations

Mainstream resorts, cruise ships, short-haul trips.

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Allocentric Activities

Adventure tourism, cultural immersion, solo travel.

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Allocentric Travel Behavior

Spontaneous, risk-taking, independent travel.

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Allocentric Destinations

Remote locations, adventure hubs, cultural exploration.

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Midcentric Activities

Cultural exploration, active leisure, city explorations.

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Midcentric Travel Behavior

Flexible planning, mix of comfort and novelty.

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Midcentric Destinations

Less commercial, tourist-friendly with local flavor.

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Iso Ahola's Model

Explains social psychology of tourism motivations.

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Escaping

Desire to escape routine and stress.

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Seeking

Desire for novelty, adventure, and excitement.

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Individual Aspect

Need for solitude or specific experiences.

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Social Aspect

Desire for social interaction and shared experiences.

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Incentive

Spoiling oneself and creating memorable experiences.

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Fear of Missing Out

Motivation driven by the desire for participation.

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achievement

Taking on a challenge, collecting experiences)

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Growth

Learning through unique experiences and cultures.

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Power

Regaining control and freedom in life.

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Social

Building relationships with companions and new people.

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Instinct Theory

Suggests that people are motivated to behave in certain ways because of innate biological instincts or evolutionary needs (e.g., survival, reproduction)

Humans have an innate drive to explore new environments, discover new places, and satisfy curiosity—traits that have evolutionary roots

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Drive Theory

Behavior motivated by biological drives like hunger, health, or free from work or personal life.

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Incentive Theory

Tourists are often motivated to travel by external incentives such as discounted travel packages, loyalty rewards programs, and travel vouchers.

It proposes that people intentionally pursue certain courses of action in order to gain rewards; the greater the perceived rewards, the more strongly people are motivated to pursue those reinforcements.

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Arousal Theory

Actions taken to manage levels of arousal.

Too little arousal leads to boredom, while too much leads to stress

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Humanistic Theory

Motivation based on the idea that people also have strong cognitive reasons to perform various actions such as personal growth and needs.

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Expectancy theory

Suggests that people are motivated to engage in behaviors based on their expectations that their actions will lead to a desired outcome.

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Maslow's Hierarchy of Needs

Framework illustrating levels of human motivation.

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Demographics

Statistical data about a specific group of people.

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Psychographics

Data on attitudes, interests, and lifestyle choices.

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Ideal Client Behavioral Analysis

is the process of understanding the behavior of a specific group of people such as understanding decision-making behavior on what to buy, when to buy, and how to buy.

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Ideal Client Background Story

Narrative of client's past challenges, achievements, and what they are right now.

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Ideal Client Destination

Describing the benefits of your product or service is the first step.

Ultimate reward or benefits clients aspire to achieve.

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Ideal Client Future Story

It brings to the life the journey from your ideal clients are right now to where they most want to be, and illustrate how your product or service can help them get there

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Ideal Client Objections

objections clients may raise during sales process.

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Ideal Client Risks

Potential positive and negative outcomes of investment.

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Positive Risks

Risks leading to beneficial outcomes for clients.

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Negative Risks

Risks resulting in adverse effects for clients.

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Ideal Client Day-in-the-Life

a roadmap or schedule of what a typical day looks like for your ideal client