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Vocabulary for Unit 4 of RIF
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Attitude
A way of thinking, acting, or feeling about something that is reflected in behavior.
Integrity
Be honest, accountable, and always truthful.
Adaptability
Be open to and ready for frequent change.
Initiative
Do your best work and strive to meet and exceed expectations with supervision.
Self-Control
Stay calm and keep emotions under control, even in difficult situations.
Positive Attitude
Smile, be kind and helpful, while maintaining a positive attitude.
Reliability
Be responsible, dependable and punctual (be on time).
Respect for Diversity
Appreciate different opinions, backgrounds, and cultures.
Good Communication
Use clear, concise and professional language, both spoken and written.
Teamwork
Group of people working together to accomplish a common goal.
Accountability
A major area that employers focus on to determine the effectiveness of your position and your ability to perform it.
Reading
Must be able to read in order to understand policies & procedures to work and be safe.
Writing
Must be able to use written communication in an effective and legible manner.
Math
Must be able to compute numbers when there is not available technology available.
Customer Focus
This is the most important task in retail, the ability to put the customer first.
Business Basics
Understand the company and protect its interests and private information.
Critical Thinking
Use logic and thought to solve problems as they arrive.
Decision Making
Anticipate consequences from decisions and own them.
Computer/Tech Skills
Proper use and understanding of tech used in the company.
Problem Solving
Recognize problems and generate solutions.
Time Management
Focus on what is most important and complete it in a timely manner, keeping long-term goals in mind and tuning out distractions.
Entry Level
A type of job that typically requires minimal education, training and experience.
Networking
The action or process of interacting with others to exchange information and develop professional or social contacts.
Network
An interconnected group of people; this is your team of co-workers.