WGU D351 FUNCTIONS OF HUMAN RESOURCE MANAGEMENT OBJECTIVE ASSESSMENT VERSION 1 AND 2 NEWEST 2025 ACTUAL EXAM COMPLETE 200 QUESTIONS AND CORRECT DETAILED ANSWERS (VERIFIED ANSWERS) |ALREADY GRADED A+

What is the role of HR planning in organizations?

HR planning helps organizations understand future employee needs.

What are the different types of employee compensations?

Direct (salary, hourly rate and bonuses) and Indirect (services, benefits, and training)

What are the four implicit HR objectives?

1. Improve productivity 2.Improve quality of work 3. Ensure legal compliance 4. Ensure ethical behavior

What is HR's contribution to productivity?

HR managers contribute to productivity through work, organization and design

Define Moral Philosophy

principles, rules, and values people use in deciding what is right or wrong

How to create culture of ethical behavior? (6)

1. Positive work environment. 2. Hiring ethical individuals. 3. Providing ethical training. 4. Labeling and modeling, ethical behavior. 5. Establishing ethics. 6 open door policy.

What are six major trends, influencing work environment?

1. Increase competition.

2. Cost and benefits of HR utilization.

3. Productivity changes.

4. Pace and complexity of changes.

5. Workplace dysfunction systems.

6. Society trends.

Definition of culture

a system of shared beliefs and values guiding behavior

Shapers of organizational culture

Top management values shape, organizational culture, and strategy

What Business and industry knowledge for HR professionals is needed?

1. Strategic planning.

2. Financial statements.

3. Sales, marketing, production techniques.

4. Data processing, MIS knowledge.

Define HR generalist

Provide guidance, support management, and service as a source of help and information on human resource matters.

Define HR specialist

Responsible for specific human resource management functions within the organization.

purpose of SWOT analysis

Assess the firms, internal abilities and vulnerabilities to the external environment

Expectation of HR department regarding change

Become agents for change, facilitate organizational change, maintain organizational flexibility, and adaptability

What is the difference between tactical work and strategic work?

Tactical work is daily tasks and strategic work focuses on future improvements and innovations

What is an internal factor referring to firms equipment and knowledge?

Technology

What two categories are ethical theories divided into?

Consequentialist and deontological

What is the focus of Deontological theory?

Uses rules to distinguish right from wrong. Requires disregarding the possible consequences of our actions when determining what is right and what is wrong.

What is the focus of consequentialist theory?

judges whether or not something is right by what its consequences are

First step in HR change initiative?

Securing top management support

Explain the concept of employee engagement?

Refers to the emotional commitment and employee has to the organization and its goals.

What is the role of HR and fostering diversity and inclusion?

HR plays a crucial role and creating a maintaining a diverse and inclusive workplace by implementing policies and practices that promote equality and respect.

Define performance management

Process of creating a work environment, which people can perform to the best of their abilities to meet the company goals.

What is the significance of succession planning in HR?

It is essential for HR to ensure a smooth transition of key roles within the organization, minimizing, disruptions, and maintaining continuity.

Defined the term workforce development

Focuses on enhancing the skills, knowledge, abilities of employees to align with the organizations, current and future.

Employment-at-will (EAW)

An employer may terminate an employee anytime. Employment at well, also allows the employer to leave a job at any time, and for any reason, without facing adversely legal consequences.

What are the consequences to employees of employment at-will?

Being financially insecure & vulnerable.

What are the three exceptions to employment at will?

1. Public policy exception 2. Implied contract exception 3. Implied convent of good faith exception

What is an implied contract?

A legally enforceable agreement that arises from conduct, from assumed intentions, from some relationship between the employer and employee there's no contract between the two parties

What are the various ways implied contracts are created?

1. Oral 2. Actions of employer 3. Handbooks 4. Procedures

What are the benefits of a diverse workforce?

A diverse workforce leads to creativity and innovation.

diversity

The differences between people

Inclusion

The extent to which each person in the organization feels welcomed, respected, supported, and valued as a team member

What is the Civil Rights Act?

Legislation prohibiting discrimination based on race, color, religion, sex, or national origin.

What is the purpose of the age discrimination in employment act?

To protect workers over 40 against discrimination

Define the term, religious discrimination

Treating a person unfavorably because of his or her religious beliefs.

How does the EEOC define "race"?

local geographic or global human population—a distinct group—that is evident by genetically transmitted characteristics.

How does the EEOC define "color"?

commonly understood to mean pigmentation, complexion, or skin shade or tone

Define national origin employment discrimination

When an employer makes an adverse employment decision against an individual because the individual of his or her ancestors are either 1) from a certain country place, 2) belongs to or identifies with, a national, cultural, or epic group, or 3) associates with a person

What was the purpose of affirmative action?

To mandate that managers of a federally funded projects, take affirmative action to them by unemployment practices

What protected categories are covered under affirmative action?

Women, African Americans, Asians, Pacific Islanders, American Indian/Alaska Native, disabled persons, and veterans

Who must have an affirmative action plan?

Companies awarded government contracts.

What are the three basic elements of an affirmative action plan?

1. reasonable self-analysis 2. reasonable rational for taking affirmative action 3. reasonable affirmative action

Title VII is a part of which equal opportunity law?

Civil Rights Act of 1964

Which president is signed into law the civil rights act of 1964?

President Johnson

What are the two most common forecasting techniques used to project the organizations to be for human resources?

Statistical and judgmental

What are the four phases in HR planning process?

Phase1: developing data

Phase2: establishing HR objectives and policies

Phase3: HR programming

Phase4: HRP control evaluation

What are the six statistical demand forecasting methods?

Simple linear regression

Multiple linear regression

Productivity ratios

Human resource ratios

Time series analysis

Stochastic analysis

What are the three judgmental demand forecasting methods?

Managerial estimate

Delphi technique

Nominal grouping

When should time series analysis be used to forecast demand?

When past data is used to forecast demand

What are the two judgmental techniques with supply methods?

Succession planning

Replacement planning

You have a process for identifying and developing internal people with the potential to fill key business leadership positions. Which supply method is being described?

Succession planning key words: long-term, developmental and flexible

When should linear regression analysis be used to forecast demand.

When there is only one variable being used to determine.

When should multiple linear regression be used to forecast demand?

When more than one variable is used to determine labor demand

What are the two types of action programs?

Attraction & Reduction (redundancy)

Define replacement planning

Replacement planning uses charts that show the names of the current occupants of positions in the organization and the names of likely replacements.

Define Succession Planning

succession planning tends to be longer term, more developmental and more flexible.

What actions might an organization take when creating an attraction plan.

An attraction action program may include increasing employee self-control, increasing bottom- up communications, emphasizing intrinsic rewards, creating more broadly defined job roles.

How does human planning benefit an organization?

1. Forecasting human capital needs for the organization

2. Helping to execute the organization's business strategy

3. Ensuring the right people, are in the right jobs, at the right time

What is involved in the first phase of the human resource planning process?

Developing Data

What is the first step an organization needs to complete when creating a new job/position?

Job analysis

What is involved in the HR programming 3rd phase of human resource planning process?

Ensuring the organization will have the needed supply of employees through the execution of either an attraction action plan or a reduction/redundancy plan

Managerial estimate and nominal grouping technique are both examples of which forecasting technique?

Judgmental demand

What is included in a redundancy plan?

Outplacement counseling

Buyouts

Job transfers

You have already identified who is going to assume the job duties of the manager who is quitting. Which supply method is being described?

Replacement Planning

Define demand

The number and types of employees you will need to achieve the organization's strategic mission need = demand

Linear regression and multiple linear regression are both examples of which forecasting technique?

Statistical demand

Define supply

The number and types of employees who will be available now or in the future to fill the jobs

What is involved in the 4th phase of the human resource planning process?

Controlling and evaluating HR plans and programs.

What is involved in the 2nd phase of the human resource planning process?

Determining the links that exist between corporate and HR policies.

Time series analysis and stochastic analysis are both examples of which forecasting technique?

Statistical demand

Explain the impact of civil rights act

Makes it unlawful to refuse to recruit or hire an individual based on the individual's race, color, national origin, religion, or sex

Explain the impact of genetic information nondiscrimination act?

Prohibits discrimination of candidates or current employees based on the likelihood that potential employees (or their family members) will have future health issues; protects the rights of genetic information to be held confidential

What are the two purposes of recruitment?

To generate a pool of potentially qualified applicants.

To help organizations meet their legal and social responsibilities.

How does the book to find knowledge?

It is a theoretical or practical understanding of a subject

How does the book defined skills?

Skills are proficiencies, developed their experience

What criterion do organizations think should be used for transfers?

Ability and potential.

Helping employee gain wider and broader experience within the business.

What are the factors that influence a promotion from within policy?

1. Internal employees are more qualified and better prepared for the responsibilities of the job because internal employees are familiar with the people, procedures, policies, and special characteristics of the organization.

2. Employees who are promoted from within or likely to feel more secure and loyalt to an organization when it gives them opportunities for advancement.

3. Internal promotion can be much less expensive than outside promotion both in terms of time and money.

What criterion do unions think should be used for transfers?

seniority

What is job rotation?

A job rotation pushes employees through a number of positions within a company within a relatively short period of time. Effective for exposing new employees, management, trainees, etc. to various parts of the organization.

What is the purpose of a job posting?

To extend an open invitation to all employees, through prominent display of a notice, to apply for a job vacancy.

What is the most common source of external recruiting in most industries?

Company Websites -- allows for a large number of potential applicants for screening while maintaining a low cost per applicant.

And what type of situations are employment agencies used?

Agencies often provide applicants that employers would have difficulty finding otherwise.

What are the two major components of job matching systems?

job profiles and candidate profiles

What are job profiles?

Job profiles are detailed job descriptions and include job specifications.

Define employee selection

Selection refers to determining the most qualified candidates from the applicant pool.

Explain the benefits to organizations of new employee, orientation, and socialization

Help to reduce turnover and increase productivity among the new employees.

What are the benefits of developing selection devices or tests on the basis of a job analysis?

It increases the accuracy of job descriptions, and recruiting and aids in developing job related selection procedures

Define criterion

Selection criterion are standards that job applicants need to meet. These include qualifications, knowledge, skills, abilities, and experience. Some examples are excellent research and analytical skills.

Define reliability

The consistency or stability of a selection instrument

What are the benefits of a reliable selection process?

High reliability increases the likelihood of a positive work environment and the overall productivity in the organization

Define validity

the extent to which a test measures or predicts what it is supposed to

What are the key benefits of ensuring the validity of selection tests?

The validity of a selection test helps to ensure that organizations avoid legal action by ensure the assessment doesn't discriminate.

Describe empirical validity

Empirical validity describes how closely/accurately scores on a test measure the KSAs needed for a position.

Describe the role interviewing play in the selection process

Interviews allow organizations to gather subjective information that can't be measured by an assessment such as verbal communication, and interpersonal skills, etc.

Describe the role applications play in the selection process

Applications are an effective method for gathering a large amount of applicant biographical information for relatively little cost.

Why is being a learning organization, beneficial?

There is an increase acquisition in transfer of knowledge route to organization regardless of level

Define employee training.

It corrects employee skill deficiencies; seeks to improve employee in current job role by increasing knowledge, skill or other ability levels

Define employee development.

It prepares employees for career changes; seeks to provide knowledge, skills or abilities that apply to future roles in the organization

What are the five steps of the ADDIE model?

1. Analyze

2. Design

3. Development

4. Implementation

5. Evaluation