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What do the 4 PS stand for
Product Price Place Promotion
What is the definition of a product
tangible or non tangible product services or designs or features
what is price examples
competitive pricing , discount offers , profit margins , recommended prices
what is place
supply chain management and distribution
what is promotion
marketing communications activities , delivering messages about new products and services
what is marketing
marketing is the process of planning and executing the conception, pricing, distribution and promotion of ideas, goods and services to create exchanges that satisfies the perceived needs and wants and objectives of individuals and organizations
what is advertising
the structured and composed nonpersonal communication of information, usually paid for and persuasive in nature about products by identified sponsors through various media
what is a marketing plan
a written document that acts as a guidebook of marketing activities for the marketing manager
what are the 5 components of a marketing plan
business mission statement, situation analysis, objectives , strategies ( (target market strategy and 4 ps ) and tactics
what are micro environment factors
very specific set of 6 factors which influence the marketing decisions directly
what are macro environment factors
external factors that influence the company overall business decisions and also influence microenvironment factors first
what are the 6 micro environment factors
Customers , Suppliers , marketing intermediaries (wholesalers) , the company , competitors, publics(news)
what are the 6 macro environment factors
Demographic (pop size) , economic(income distribution), natural , technological(new devices) , political(government) , cultural (core beliefs)
what is a SWOT analysis
summary of your secondary and primary research data based on situational analysis
what does SWOT stand for
Strengths Weaknesses (inside market) Opportunities and Threats (outside market)
what is a marketing objective
a statement of what is to be accomplished through marketing activities to be useful they need to be realistic, measurable, time specific
what is primary data
information collected for the first time used for solving the particular problem
what is secondary data
data that is from sources other than the person collecting the research
what is the difference between primary and secondary data
secondary data isnt collected by the person doing the research for the first time
what is the difference between probability and non probability sampling
In probability sampling the participants have an equal chance of being chosen in non probability sampling the participants are chosen based on convenience or other factors
what is the purpose of marketing research for managers
helps managers trace problems, serve customers make marketing decisions and understand current market environment
how to write a target consumer profile
describe detailed criteria, including demographic and brand attitudes and preferences with photos
what is the first step of the marketing research plan
defining the problem and research objectives
what is the second step of the marketing research process
developing the research plan for collecting information
what is the third step of the marketing research process
implementing the research plan, collecting and analyzing the data
what is the last step of the marketing research process
interpreting and reporting the findings
what are the different types of research
survey , observation, ethnographic, experiments
what are the different types of survey research
interviews , mail and online surveys ,focus groups
what are the four types of observation research methods
people watching people, people watching an activity , machines watching people , machines watching an activity (eye tracking
what is ethnographic research
a research method similar to observation that gathers qualitative data like consumer values , cultures , attitudes and overall lifestyles
what is experiment research
research used to gather primary data such as price , design and advertising information
what are some examples of tools used in observation research
what are the characteristics of focus group
6-10 people , trained moderator , challenges ,
what is a scale response question
part of a close ended question that involves a scale and asks users to rank things based on the scale
what are closed ended questions
the responses have a limited number of options , often multiple choice or ranking
what are open ended questions
a interview question that encourages an answer phrased in the respondents own words
what are 3 types of leading questions
based on assumption , interlinked (2 in one ) , forceful or negative tagging
what is the research report format
1, concise statement of the research objectives 2, explanation of research design 3, summary of major findings 4, conclusion with recom
what are issues in quantitative research
validity and reliability , sample methods and size, questionnaire design , data analysis
what do the five ws stand for
Who why when where what
what are the stages of the product life cycle
introductory , growth , maturity ,decline

what is market penetration
an existing product in an existing market

what is an line extension
an existing product category in an existing brand name
what is a consumer product
products or services that are purchased for consumers personal use.
what is an industrial product
any organization that is buying the same product for their business use