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Attitude
Affective- emotional, Behavioral- your action, Cognitive- what you think or believe.
Explicit attitudes
Conscious.
Implicit attitudes
Unconscious, automatic attitudes.
Classical Conditioning
Learning by association.
Operant conditioning
Behavior- reward or punishment- shapes your attitude.
Theory of planned behavior
Attitude toward the behavior, subjective norms, perceived behavioral control (how easy it feels to do).
Cognitive dissonance
When your thoughts and behaviors don't match up.
External justification
Outside reason for behavior (money).
Internal justification
Changing your own belief to match your behavior when external reason is weak.
Festinger and Carlsmith study
1 dollar group changes their attitude (maybe it was fun) which is internal justification; 20 dollars group didn't- external justification was enough.
Self perception theory
We form attitudes by observing our own behavior, especially when unsure.
Justification of Effort
Working hard for something making you like it more.
Counterattitudinal Behavior
Acting against your private beliefs creates dissonance.
Insufficient Punishment
When mild punishment isn't enough to justify not doing something- you convince yourself you didn't want to anyway.
Self affirmation theory
We reduce dissonance by affirming ourselves in another area.
Self evaluation maintenance theory
We feel tension when someone close to us outperforms us in something we care about.
Elaboration likelihood model
Persuasion.
Central route
Logic, facts, deep thinking, working when people are motivated and able.
Peripheral Route
Superficial cues, works when people are tired or uninterested, temporary change.
Heuristic Systematic Model
Systematic: deep thinking; Heuristics: mental shortcuts.
Attitude Inoculation
Expose people to weak opposing arguments which builds resistance later.
Reactance Theory
When you feel your freedom is threatened, you do the opposite.
Cultural truisms
Widely accepted beliefs few question.
Conformity
Changing behavior or beliefs to match others.
Information social influence
You conform because you think others know better.
Normative social influence
You conform to be liked or accepted.
Private Acceptance
You truly believe the group is right.
Public compliance
You go along publicly but don't privately agree.
Sherifs Autokinetic study
That people conform when they're uncertain — they use others as a source of information to decide what's right.
Asch Line Study
Obvious answer, but people still conformed to group (NSI wanting to fit in)
Milgram Obedience Study
Obedience increased when authors present, gradual escalation, diffused responsibility. Decreased when: others disobeyed, authority not nearby.
Social Impact Theory
Conformity depends on importance of group, closeness, and number of people in group.
Foot in the Door
Start small, get agreement, then ask for more.
Door in the Face
Start big, get rejected, ask for smaller thing.
Social Facilitation
Presence of others improves performance on easy tasks, but hurts performance on difficult tasks. Arousal increases.
Social Loafing
People put in less effort when there is no accountability or individual performance isn't measured.
Deindividuation
Losing self-awareness and restraint in groups; more mentality, online hate, riots.
Groupthink
Desire for harmony overrides critical thinking, leading to bad decisions.
Group Polarization
Group discussion leads to stronger or more extreme positions.
Tragedy of the Commons
Everyone overuses a shared resource, leading to loss for everyone.
Public Goods Dilemma
Everyone benefits, but not everyone contributes; e.g., I don't recycle, but I still get clean air.
Prisoner's Dilemma
Two people choose to cooperate or betray; lack of trust results in both losing.
Robbers Cave Experiment
Boys split into rival groups; hostility grew. Shared goals reduced conflict.
Superordinate Goals
Shared goals that require cooperation from both sides.
Stereotype
A belief about a group.
Prejudice
Negative feeling toward a group.
Discrimination
Unfair behavior toward a group.
Implicit Bias
Automatic, unconscious prejudice measured by implicit association test.
Explicit Bias
Conscious, openly expressed prejudice.
In-group vs Out-group
In-group is your group; out-group is others (them).
In-group Bias
We favor our group.
Scapegoat Theory
Blaming others when things go wrong.
Realistic Conflict Theory
Limited resources lead to competition and prejudice.
Social Learning of Prejudice
Children learn bias by observing family, culture, and media.
Contact Hypothesis
Prejudice decreases when groups have equal status, share common goals, cooperate, and interact meaningfully.
Symbolic Racism
People deny being racist but express bias in non-racist ways.
Benevolent Sexism
Positive stereotypes that still reinforce inequality.
Modern Prejudice
Subtle, disguised prejudice that appears socially acceptable.
Self Concept
Who you believe you are.
Self Awareness
Focusing attention on yourself.
Self Esteem
How much you value yourself.
Self Regulation
Managing behavior to meet goals.
Self Control
Resisting temptation.
Self Monitoring
Adjusting to fit situations.
Self Presentation
Managing how others see you.
Self Affirmation
Protecting ego after failure.
Self Perception
Learning beliefs from your own behavior.
Self Discrepancy
Gap between actual, ideal, and ought selves.
Self Serving Bias
Credit success and blame failure.
Self Evaluation Maintenance
Dissonance when a friend outperforms you.
Ego Depletion
Overworked so you give up easily.