Chap 1-5 CNA

Healthcare Agency

A place that provides healthcare services.

Hospitals

Treat illness, injuries, surgeries.

Long-term care facilities (nursing homes)

24-hour care.

Assisted living

Help with daily activities while allowing independence.

Home health care

Care given at home.

Rehabilitation centers

Help people recover after illness or injury.

Hospice

Comfort care for terminally ill people.

Clinics and doctor's offices

Routine healthcare.

Goals of Healthcare

Promote health, prevent disease, treat illness, rehab, and provide comfort.

Health Care Team

Doctor, Registered Nurse (RN), Licensed Practical/Vocational Nurse (LPN/LVN), Nursing Assistant (NA/CNA), Physical Therapist, Occupational Therapist, Speech Therapist, Dietitian, Pharmacist, Social Worker.

Nursing Assistant Responsibilities

1. Bathing

2. Dressing

3. Feeding

4. Toileting

5. Walking

6. Measuring vital signs (if trained)

7. Reporting changes to the nurse.

Acute

Sudden, short-term, usually recover.

Chronic

Long-lasting, can be managed but often not cured.

Medicare

Usually for people 65+, a federal program.

Medicaid

Low income, federal + state.

Residents have the right to

1. Be treated with dignity

2. Privacy

3. Respect

4. Make choices

5. Receive visitors

6. Practice religion

7. Manage finances (unless someone else legally does)

Privacy Guidelines

Always: Knock before entering, close curtains, keep information confidential, cover residents during care.

Informed Consent

A person must understand and agree before treatment.

Abuse

Intentional harm. Types include: Physical, Emotional, Sexual, Verbal, Financial.

Neglect

Failure to provide necessary care.

Restraints

Should only be used when ordered, as a last resort, for safety.

Daily Duties of Nursing Assistant

1. Bathing

2. Grooming

3. Feeding

4. Turning

5. Walking

6. Toileting

7. Making beds

8. Recording observations

Documentation

Should be: Accurate, Complete, Objective, Timely. Never chart something you didn't do.

Infection Control

Use: Handwashing, Gloves, PPE, Proper cleaning. Handwashing is the #1 way to prevent infection.

Standard Precautions

Treat all blood and body fluids as potentially infectious.

Ethics

Doing what is morally right. Examples: Respect, Honesty, Compassion, Fairness.

Laws

Rules everyone must follow.

Scope of Practice

Only perform tasks you are trained and allowed to do.

Negligence

Failing to provide proper care.

Malpractice

Professional negligence by a licensed professional.

Assault

Threatening harm.

Battery

Touching someone without permission.

False Imprisonment

Keeping someone from leaving without legal reason.

Defamation

Damaging someone's reputation. Types include: Slander (Spoken), Libel (Written).

Good Work Ethics

1. Be honest

2. Be dependable

3. Be punctual

4. Be respectful

5. Be responsible.

Professional Appearance

Clean uniform, good hygiene, short nails, neat hair, minimal jewelry.

Teamwork

Help coworkers, communicate respectfully, ask questions when unsure.

Time Management

Prioritize residents, finish important tasks first, stay organized.

Communication Tips

Use: Eye contact, Active listening, Respectful language. Never argue with residents.

Conflict Resolution

Stay calm, listen, solve problems respectfully, report serious issues to the nurse.

Acute illness

Short-term illness

Chronic illness

Long-term illness

Rehabilitation

Helps people regain function

Hospice

Comfort care at end of life

Resident

Person living in long-term care

HIPAA

Protects privacy

Confidentiality

Keep information private

Neglect

Failure to provide care

Abuse

Intentional harm

Ethics

Moral principles

Scope of Practice

What you’re legally allowed to do

Assault

Threat of harm

Battery

Unwanted touching

Negligence

Failure to provide proper care

Documentation

Recording care

Standard Precautions

Treat all body fluids as infectious

PPE

Personal Protective Equipment.