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Explain the nature of effective written communications
Definition: Written communications are a communication method used to effectively communicate messages in a clear and concise manner.
Explanation/Significance: Written communications are essential to business communication as it needs to be clear and efficient. By considering these factors, we can ensure the intended messages go through and a desired outcome is achieved.
Explain the nature of effective verbal communications
Definition: Effective verbal communications are communications that are generally face-to-face, efficient, and clear.
Explanation/Significance: Effective verbal communication is essential in any relationship, as it helps build a connection and allows the message to go through in a respectful and meaningful way.
Employ communication styles appropriate to target audience
Definition: When choosing a communication style, it is important to consider the audience and their needs. In order to get to know the audience and to communicate effectively, you must identify the following:
What is your information?
How much information does your audience need?
What obstacles must you overcome with the target audience?
How will your audience use this information?
What method of communication is best suited to this message?
Explanation/Significance: Based on this information, you can decide how much data and detail to divulge or how much emotional language and connection to establish.
Explain the nature of staff communications
Definition: Staff communication is the exchange of ideas between members of an organization. This type of communication is essential, as employees of a company will be lost without it.
Explanation/Significance: Staff communication creates an efficient way to communicate ideas within the business, creates a positive work environment, and establishes trust among employees and staff and allows for a positive contribution towards an organization’s goals effectively and efficiently.