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Division of labor
splitting work into smaller jobs
Industrial Revolution
shift from hand-made goods to machines/factories.
Management theory
ideas about the best ways to manage workers.
Classical management
focuses on efficiency and structure.
Scientific management
finding the most efficient way to do a job.
Administrative management
focuses on how the whole organization should be managed.
Bureaucratic management
management using rules and clear procedures.
Hierarchy
levels of authority from highest to lowest.
Behavioral management
focuses on people, motivation, and behavior at work.
Quantitative approach
using numbers/data to make management decisions.
Total quality management (TQM)
constantly improving the quality of products/services.
Contingency approach
the best management method depends on the situation.
Evidence-based management
making decisions using research and evidence.