PDE Q4 Lesson 8: Emotional Intelligence

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23 Terms

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Emotions

There are both COGNITIVE and BEHAVIORAL components, which maybe OVERT (displayed) or COVERT (hide)

This means that emotions are often times internally experienced (ex: increase heart rate, butterfly in stomach, or coldness) they still have the potential to be exhibited.

Some exhibit their emotion by a change in behavior (being silent) otherwise it is being manifested in facial expression (shaking when nervous, blushing when embarrassed)

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Voluntary emotions

communicating emotion by choosing to avoid other people because he/she feels uncomfortable seeing them or by smiling at people to communicate that he/she is happy to see them.

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Involuntary emotions

Communication of

emotion can be seen in one's facial

expression

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EKMAN and ROSENTHAL:

They explain it by proposing that when an emotion is felt, impulses are always sent to the facial muscles.

Although we choose to interfere with the appearance of that expression we cannot prevent the impulses from being sent to the facial nerve.

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EMOTIONAL EXPRESSIONS:

Because of the evolutionary past, some emotions are universal and are dictated to people, this can be identified as PRIMARY EMOTION (basic Emotion) and SECONDARY EMOTION

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PRIMARY EMOTION

which are innate emotions that are experienced in a short period of time and appear rapidly and similarly across culture

(Joy, Anger, Distress, Fear, Disgust, Surprise)

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SECONDARY EMOTION

it is processed by higher order thinking and therefore not reflexive (Love, Guilt, Shame, Pride, Envy, Jealousy) they develop over time and take longer to fade.

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EMOTIONAL SHARING

which involve the communication of our thought and feeling that surround an emotional event. According to research after sharing, a person can feel relief, satisfaction and develop social bond.

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INTENSITY

it is about how strong one feels emotion. ______________ can be highly energizing or it can also be paralyzing

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Marc Brackett (2014)

▪proposed a tool that would help students identify their emotions. He called it a mood meter. A mood meter is a road map for our emotions. It measures the energy (high/low) and the pleasantness (pleasant/unpleasant) of your emotions.

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Yellow Zone

(High Energy, High Pleasantness = satisfied, restful, loving etc.

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Green Zone

(Low Energy, High Pleasantness= calm, easygoing, mellow, etc.

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Red Zone

(High Energy, Low Pleasantness= annoyed, worried, angry, etc.

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Blue Zone

(Low Energy, Low Pleasantness) = Apathetic, bored, sad, etc.

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Positive Emotions

are pleasant and provide people with a good feeling

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Negative Emotions

are opposite, it cause unpleasantness and discomfort

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Charles Darwin's " The Expression of the Emotions in Man and Animals"

We learned that one must experience emotions whether they are positive or negative because it serves a purpose. In this theory, it appears that certain emotions have been retained because of their function for survival.

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Intelligence Quotient

Most of us know ____________ as we have encountered it several times at different points in our lives.

IQ was designed to measure a person's intellectual level by assigning scores based on a test.

The logical assumption quite sometimes "People with higher IQ will be more successful"

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Peter Salovey and John D. Mayer (1990) Emotional Intelligence

✗describing it as "form of social intelligence that involves the ability to monitor one's own and others' feelings and emotions, to discriminate among them and to use this information to guide one's thinking and action."

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Daniel Goleman

Postulated that EI is a master aptitude and a capacity that affects all other abilities, making a claim that EI may be more important for personal success than IQ.

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Personal Skills and Social Skills/Interpersonal Competencies

Emotional Intelligence

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1.Self Awareness

2. Self- Regulation or

Self Management

3. Self- Motivation

Personal Skills

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1.Empathy

a. Learn to listen effectively b. Ask Questions

c. Learn to respect the feelings of others

1.Social Skills

Social Skills/Interpersonal Competencies