Productivity and Collaboration

How should Chatter user send a message to another Chatter user that cannot be viewed by anyone else?

Post private message to the recipient

Activities

Records, either tasks or events, of the interactions your organization has with records such as your accounts, contacts, and opportunities

Chatter Groups Features

Users in a Chatter group can:

- Collaborate in a private, public, or unlisted group

- Use Announcements for important messages

- Post updates, files, links. Include customers in private groups

What option can be added to Outlook Publisher Layouts

Quick Actions

Outlook Integration

- Link emails in Microsoft Outlook to contacts, leads, accounts, opportunities, and cases in Salesforce

- Relate events to records within Salesforce

Salesforce Mobile App

Gives you access to the same information you see on your computer, but organized for getting work done while away from the office