Initial Call, Transfer of Remains and Arrangement Conference

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27 Terms

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First call (Initial Notification of Death)

when the funeral establishment receives notification of death.

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Transfer of remains

the moving of the dead human body form the place of death to the funeral establishment or other designated place.

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Deceased

a dead human body.

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Medical examiner

a forensically-trained physician who investigates questionable or unattended deaths (has replaced the coroner in some jurisdictions).

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Coroner

usually an elected officer without medical training whose chief duty is to investigate questionable deaths.

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Transfer vehicle

the automobile generally used for transporting the uncasketed dead human body from the place of death to the mortuary.

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Cot

a portable stretcher commonly employed in a transfer vehicle for the moving of the deceased.

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Dentures

false teeth

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Arrangement conference

the meeting between the funeral practitioner and the client family during which funeral arrangements are discussed, and may refer to pre-need or at-need situations

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General Price List (GPL)

a printed list of goods and services offered for sale by funeral providers with retail prices. The GPL is considered the keystone of the Funeral Rule.

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Vital statistics

data concerning birth, marriage, divorce, sickness and death.

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Casketbearer (pallbearer)

one who actively bears or carries the casket during the funeral service and at the committal service.

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Burial (Interment)

the act of placing the dead human body in the ground.

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Cremation

the reduction of a dead human body to inorganic bone fragments by intense heat in a specifically designed retort or chamber.

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Alkaline hydrolysis

the reduction of a dead human body to essential elements through a water-based dissolution process using alkaline chemicals, heat, agitation, and pressure to accelerate natural decomposition; the processing of the hydrolyzed remains after removal from the alkaline hydrolysis vessel; placement of the processed remains in a hydrolyzed container; and release of the hydrolyzed remains to an appropriate part. Alkaline hydrolysis is s form of final dispositio

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Cash advances

any item of service or merchandise described to a purchaser as a “cash advance,” “accommodation,” “cash disbursement,” or similar term. A cash advance item is also any item obtained from a third party and paid for by the funeral provider on the purchaser’s behalf. Cash advance items may include, but are not limited to: cemetery or crematory services; pallbearers; public transportation; clergy honoraria; flowers; musicians or singers; nurses; obituary notices; gratuities and death certificates.

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Informant

one who supplies vital statistics information about the deceased.

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Death certificate

a legal document containing vital statistics, disposition, and final medical 11 information pertaining to the deceased.

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Certified copy

a legal copy of the original death certificate.

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Death notice

a newspaper item publicizing the death of a person and giving service details. In some parts of the United States, can contain the same information as an obituary.

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Obituary

traditionally, a news item concerning the death of a person which usually contains a biographical sketch. Can appear in media other than newspapers such as online sources and service programs. Is sometimes used interchangeably with death notice or funeral notice.

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Survivors

one who outlives another person or event.

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Burial-transit permit (disposition permit)

a legal document, issued by a governmental agency, authorizing transportation and/or disposition of a dead human body.

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Acknowledgment cards

thank you cards.

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Apostille

certification/legalization of a document for international use (under terms of the 1961 Hague Convention).

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Common carrier

any carrier required by law to convey passengers or freight without refusal if the approved fare or charge is paid (airline, train, etc.).

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Private carrier

those who transport only in particular instances and only for those they chose to contract with (e.g. funeral establishment vehicles and livery).