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A comprehensive set of flashcards covering key vocabulary and definitions related to international business.
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Raw materials
The basic materials from which goods are made.
Business incubator
A company that helps find and grow new business.
Moore's law
The prediction that processing power will double every 24 months.
Human capital
The abilities, skills, experience, and knowledge possessed by individuals.
Collaborative synergy
The ability to create an environment where people understand that success for one member of the team means success for all members of the team.
Shared economy
A system in which an owner rents something they are not using to a stranger using peer-to-peer services.
Performance-improving innovation
Improvements to existing products or ideas that meet more of a customer's needs.
Efficiency-enhancing innovations
Changes to existing products or ideas that make them lower cost.
Market-creating innovations
Products or ideas that meet the needs of a group of potential consumers whose needs have not been met before.
Innovators imperative
The need for individuals to understand local market problems and apply foreign knowledge to solve them.
Open innovation platforms
Electronic platforms where different companies and independent contractors work collaboratively with internal R&D staff to innovate.
Company culture
The unique combination of a company's vision, values, norms, systems, symbols, language, assumptions, beliefs, and habits.
Stretch goals
Goals that represent objectives that require employees to exceed reasonable expectations.
Patent
A form of legal protection that excludes anyone other than the holder from making, using, or selling the invention.
Copyright
A form of protection available to authors of literary, dramatic, musical, or artistic intellectual property.
Trademark
Legal protection of a recognizable brand name, design, or logo.
Trade secret
Any information that provides a business with a competitive advantage but is not shared openly.
Liability of foreignness
A liability foreign firms face as cultural, administrative, geographic, and/or economic differences increase.
Ethnocentrism bias
A bias indicating that customers prefer local brands over foreign brands.
Exporting
Sending goods or services out of a company's home country.
Joint venture
A separate company jointly owned by two or more companies.
Turnkey projects
A project in which a foreign company hires a local company to build a facility ready for immediate use.
Licensing
Permission to use another company's trademarks, patents, copyrights, or expertise.
Franchising
Permission to use another company’s trademarks, patents, and expertise under strict guidelines.
Wholly owned subsidiary
A new legal entity fully owned by the parent firm for operation in a foreign market.
Alliance
A contractual relationship between two or more companies.
Strategy
The actions managers take in pursuit of company objectives.
Low-cost strategy
A strategy that helps companies succeed through efficiencies and reducing costs.
Differentiation strategy
A strategy that helps companies succeed by differentiating their product in order to persuade customers to pay more for it.
Local responsiveness
Adjusting or creating an approach to meet the needs of local markets.
Intracultural variation
The range of differences in traits or behaviors among individuals within the same culture.
Global integration
The process by which a company combines different global activities.
Multidomestic strategy
A strategy where global firms respond to differentiated needs in each local market.
Global branding
A marketing approach where promotion, product, and price are standardized globally.
Location economies
The cost advantage of performing each stage in the value chain at the lowest cost.
Transnational strategy
A hybrid approach combining meganational and multidomestic strategies.
Meganational strategy
A strategy focusing on profitable growth through economies of scale.
Global leadership
The process of influencing others to adopt a positive vision globally.
Complexity
Operating in multiple countries and recognizing varying optimal solutions for different countries.
Presence
Degree of required physical movement across geographic, cultural, and national boundaries.
Contextual resilience
A leader's ability to anticipate roadblocks and adapt in a complex environment.
Personal integrity
A demonstration of honesty and high ethical standards in work.
Functional excellence
The ability to collaborate across different units in a company.
Corporate vision
Understanding the company's overarching objectives.
Global mindset
The ability to scan the global market and draw ideas from diverse contexts.
Market savvy
A leader's accountability for their products and services in local markets.
Marketing mix
The collection of decisions regarding product, place, price, and promotion.
Global marketing strategy
The approach to deciding market segments and positioning offerings.
ex: Harley Davidson and Vietnam
Global market segmentation
Grouping customers across national markets based on various criteria.
Glocalization
Achieving global integration while meeting local market demands.
Guerilla marketing
Marketing through unconventional means to generate social buzz.
Pull marketing
Marketing efforts designed to cultivate customer desires.
Brand
The name, term, design, or symbol that identifies a seller's goods.
Brand loyalty
Commitment to a brand despite competition.
Brand equity
The additional market share earned due to a brand's strength.
Brand image
The set of associations in a customer’s mind regarding a brand.
Cost-plus strategy
Pricing a product at a fixed margin over costs.
Penetration pricing strategy
Setting a low price to encourage trial by customers.
Dumping
Selling a product for less than its production cost to capture market share.
Gray market activity
Buying products in cheaper markets to sell in more expensive ones.
Push marketing
Efforts to actively push a product through distribution channels.
Skimming
Setting a high price for a product to attract premium customers.
Distribution
The process of taking goods from production to consumption.
Outsourcing
Obtaining a good or service from an external supplier.
Transfer pricing
The price charged in trade between parts of the same multinational corporation.
Offshoring
Moving production outside the home country.
Insourcing
Using a company's internal resources to accomplish tasks.
Dual sourcing
Producing in-house while also purchasing from suppliers.
Reshoring
Moving production from abroad back to the home country.
Supply chain
The system involved in moving products from supplier to customer.
Operational risk
measures how difficult it is to codify and control the production process.
Structural risk
A measure of difficulty when vendor relationships do not work as expected.
Just-in-time (JIT)
A method of manufacturing that avoids excess inventory.
Offset agreement
An agreement where a supplier buys products from a seller to win business.
Enterprise resource-planning (ERP) systems
Technology that gathers all relevant information into a single database.
Big data
Extremely large data sets used to uncover important trends.
Consortium
A collection of companies in an alliance, pooling their resources to deliver a turnkey project.
International Strategy
Actions by which companies manage differences across borders to create advantages over their competitor.
Support function
Something that enable primary functions to operate more efficiently and effectively to create value.
Value creation
The process of maximizing the difference between a customer’s willingness to pay and the cost of a product.
Value capture
The process of maximizing the portion of created value which the company keeps.
Flow
The movement of information and relations across countries and business units.
High cultural intelligence
differentiating features of someone else’s behavior that relate to culture and altering your own expressions when a cultural encounter requires it. it is found in people who have the desire and understanding necessary to interact effectively with people from different cultures and to see commonalities among people
General competencies
Collaborative synergy
cultural intelligence
contextual resilience
personal integrity
Company-related competencies
Corporate vision
functional excellence
Location-related competencies
Market savvy
global mindset
R from RAP framework
Review past behaviors and recognize strengths.
A in RAP framework
Coach for the future and develop a plan
P in RAP framework
Help people see “why” and to associate with cause
procurement process
Acquiring products
Production
Producing products to sell.
Logistics
Moving materials through the production system
R&D
Designing new products.
Minimum efficient scale
The smallest production quantity at which long-run, total average cost (cost per unit) is minimized.
Cloud-based application
perform any number of disparate functions and enable companies to coordinate data, schedules, performance metrics, and plans in real time.
Production system
The overall strategy and mechanism for converting inputs—such as raw materials, land, labor, machinery, information, and energy—into a product that brings value to customers.