Defining the Nature and Process of Communication

Fifteen question-and-answer flashcards covering definitions, elements, models, purposes and examples from the lecture on the nature and process of communication.

According to Leagans (1961), how is communication defined?

As the process by which two or more individuals share thoughts, information, emotions or sensations so each party understands a message’s purpose, meaning and application.

From which Latin word does “communication” originate and what does that word mean?

It comes from the Latin word “communis,” meaning “common.”

What is the ultimate goal of effective communication highlighted in the module?

To foster understanding—not merely to give commands—so that people clearly grasp knowledge and act upon it.

What are the eight core elements of the communication process?

Speaker (sender), Message, Encoding, Channel, Barrier/Noise, Decoding, Receiver, and Feedback.

In the communication process, which element refers to the source of information or message?

The Speaker (also called the Sender).

Which stage of the communication process involves converting ideas into words, actions, or symbols?

Encoding.

What is the term for the medium—verbal, non-verbal, personal, or non-personal—through which a message is conveyed?

Channel.

Communication barriers are classed as external and internal noise. What distinguishes the two?

External noise comes from environmental sounds or distractions, whereas internal noise refers to mental disturbances within the communicator’s mind.

How does a one-way communication model differ from a two-way model?

One-way shows only message transmission without visible feedback, so receiver understanding is unknown; two-way includes feedback from the receiver to the sender.

What makes the transactional model of communication more realistic than the other models?

Both participants simultaneously send and receive messages, continually exchanging roles while dealing with barriers in real time.

Why is language described as a unique human trait in communication?

Human language is complex, symbolic and allows abstract thinking, creativity and nuanced expression unlike simpler animal signaling systems.

How does effective communication enhance decision-making?

It gathers accurate information, allows stakeholders to discuss options openly, and supports collective, well-informed choices.

Which human need is met by the ability to express thought and emotion through communication?

It supports emotional well-being and the formation of personal identity by enabling individuals to share feelings and seek empathy.

In the project-deadline email example, who is the sender and what key message is communicated?

Sender: Sarah, the project manager; Message: There is a change in project deadlines the team needs to know.

What concise “formula” for good communication does the module propose?

More people must speak to the right people, at the right times, in the right ways.