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Who did the company hire as a consultant
Elizabeth Rankin
What was the first system she implemented
Hierarchial, functional system
What were some of the cons of the the very first system she implented
speed, no one saw the bigger picture, not enough general managers, and polarization due to increased reporting
What was the second system she implemented
Matrix System
What were some of the cons of the matrix structure
How well the structure was actually implemented, resources were shared, the different products and businesses started growing apart
What was the third type of structure she implemented
Divisional Structure
What was the big challenge of the divisional structure
How to reap benefits of autonomy but avoid the silo mentality