Quiz Questions Covering Chapters 1-4 of Managing Human Capital

Goals that are a key function of managing human capital

Sourcing and recruiting the best talent available

Why might some organizations perform better than others in the same industry?

Talent drives competitive advantage

What statement most accurately describes HRM's relation to business strategy?

It requires support and alignment of HRM policies and practices

Which is a good predictor of whether an action is ethical or unethical?

An employee's emphasis on self-gain

In addition to managing risk, how does HRM add value to an organization?

By improving the efficiency of organizational systems, processes, etc.

Managing a transition from one health insurance carrier to another requires all except:

Presenting employees with directives from leaders who are trying to control expenses.

In addition to performance culture, what are the other four broad types of organizational culture?

Entrepreneurial, Bureaucratic, Consensual, Competitive

Which ethical standard is concerned with supporting employees within the area of personal safety and abiding by policy or regulations?

Rights

Why were most employment laws created?

To promote equal access to employment opportunities

Title VII of the Civil Rights Act of 1964 legislated equal employment opportunity; affirmative action goes beyond that to:

Eliminate discrimination and its past effects

What is the most influential federal employment law since its produced five protected classes.

Title VII of the Civil Rights Act

Aligning labor supply demand occurs within which organizational process?

Human Resources Planning

What is the primary outcomes of a job analysis?

A condensed description of new or existing positions

Among other things, which group of topics might be included in an employee handbook?

Policies, procedures, rules, employment-at-will disclosure

An organization's attention to which areas can yield more customers and better employee performance?

Diversity and inclusion

What establishes an organization's position on an industry topic?

A policy

What establishes the steps employees should take to perform a particular task?

A procedure

What establishes what employees may or may not wear to work?

A rule

What establishes eligibility for participation in employee healthcare programs?

A policy

What contains all guidance that protects the employer and employee in their relationship?

Employee handbook

How does HRM support managers?

By supplying the human capital needed to execute the business strategy

What is HR's primary purpose?

Attracting, motivating, rewarding, and retaining employees

Which HRM function aligns individual goals with organizational goals?

Performance Management

How does HRM influence organizational performance?

Transforms employee potential into actual performance

Since tradition, internal promotion, loyalty, and longevity are characteristics of the military, what type of organizational culture could be assigned?

Consensual

Which ethical standard applies when deciding if a new employee and a longtime employee should be disciplined the way for being tardy?

Fairness

Which scenario would be an ethical dilemma for hiring a manager?

A current employee asks for his son to be hired for a summer internship

What is a key statement about HRM metrics?

Certain HRM metrics must be mapped to business goals

Why is diversity important to an organization?

A strong diversity culture is positively related to customer satisfaction

11. Which law protects employees in active military service?

The Uniformed Services Employment and Reemployment Rights Act

11. Which human bias involves a dislike?

Prejudices

11. Which option is legal for affirmative action?

Posting job opportunities at a local women's club

11. Which statement is true about a hostile work environment?

Employees can make a claim for being exposed to sexually inappropriate conversation

11. Which type of discrimination claim can occur when the same hiring requirements apply to all applicants, but the result is discriminatory to a protected class?

Adverse impact

11. Which type of discrimination claim can occur when a protected class member is intentionally discriminated against?

Disparate treatment

11. Which term describes the organization's ideal future?

Vision

11. Although the information gathered from a job analysis has numerous uses, what is the primary?

A job description

11. What organizational feature coordinators, controls, and motivates employees to cooperate in attaining organizational goals?

Organizational structure

11. To get paid, employees must submit an electronic timecard by 5pm every other Friday. This is an example of what?

Procedure

Rules are statements of what employees are or are not permitted to do.

True statement