Module 3 Family-Centred Service: Getting the Most from Appointments and Meetings

These flashcards cover key concepts and definitions from the family-centred service lecture, focusing on effective meetings, roles of parents, and strategies for successful appointments.

In a family-centred environment, parents are recognized as the __ in the child’s life and expert on his/her abilities and needs.

constant

Effective meetings involve __, collaboration, and action.

trust

Families are encouraged to bring a __ or other individual to appointments for support.

friend

The family works with service providers to make __ decisions about the services and supports.

informed

Interventions include direct therapy, meetings, phone calls, and actions to link parents with other __.

parents

A successful appointment should allow parents to give and receive __ while avoiding frustration.

good information

Notes should cover discussion topics, highlights, and __ required by whom.

actions

Acknowledge that discussion items may be __ and offer support to a parent if needed.

emotional

Family-centred service recognizes that each family is __, and that they are the experts on the child’s abilities and needs.

unique

To get the most from appointments, provide a comfortable __ for meetings.

environment