Health and Social Care A2: Unit 3

These flashcards cover key concepts from the health and social care lecture, focusing on policies, practices, and the framework of care provision.

Confidentiality Policy

Promotes trust between staff and service users, ensuring proper handling of personal information per the Data Protection Act 2018.

Whistleblowing Policy

Encourages staff to report malpractice and inappropriate treatment, thus protecting service users.

Health and Safety Policy

Ensures a safe environment for service users and staff, detailing emergency procedures and staff training.

Staff Training Policy

Helps staff understand their roles, learn new skills, and enhances the quality of care provided to service users.

Complaints Policy

Empowers service users to report issues, allowing management to improve services and address bad practices.

Safeguarding Policy

Ensures staff are safe to work with vulnerable adults, outlining abuse identification and reporting procedures.

Palliative Care

Comprehensive care provided to terminally ill patients to manage symptoms and improve quality of life.

Informal Care

Care provided by unpaid caregivers, often family members, which can be flexible but may lack regulation.

Voluntary Care Provision

Support provided by non-profit organizations, often quick to adapt to users' needs and can offer emotional support.

Interdisciplinary Team

A group of professionals from different fields working collaboratively to provide comprehensive care to patients.