Communication Skills Vocabulary

Flashcards for vocabulary related to Communication Skills from lecture notes.

Communication Skills

Skills needed to speak and write properly, involving appropriate speech, eye contact, varied vocabulary, and articulate expression tailored to the audience's needs.

Communication

Originating from the Latin word 'communicare,' it refers to the sharing of information between individuals or within a group to achieve a common understanding.

Inform (Communication)

Providing facts or information to someone.

Influence (Communication)

Indirectly changing someone's behavior or thoughts.

Express Feelings (Communication)

Sharing personal feelings as a healthy way of expression.

Perspectives in Communication

Ideas, views, or fixed ways of thinking that can affect communication.

Language Barrier

Use of incorrect words, unfamiliar language, or lack of detail that hinders effective communication.

Visual Perception Barrier

The brain's interpretation of what is seen, which can become a barrier if misinterpreted.

Past Experience Barrier

Previous events that can prevent clear communication or understanding.

Prejudice Barrier

Fixed ideas that can prevent open communication.

Feelings Barrier

Emotions that affect communication.

Environment Barrier

Disturbances that make communication difficult.

Personal Factors Barrier

Individual traits that impede communication.

Culture Barrier

Cultural differences in signs and symbols that lead to miscommunication.

7 C's of Effective Communication

Clear, Concise, Concrete, Correct, Coherent, Complete, and Courteous principles for professional communication skills.

Verbal Communication

Sharing information using spoken words.

Oral or Spoken Communication

Communication that involves talking.

Written Communication

Communication that involves written or typed words.

3 P's of Public Speaking

Prepare, Practice, Perform: A method to overcome fears in public speaking.

Non-Verbal Communication

Communication without the use of words, using body movements and voice control.

Hand Movements (Gestures)

Gestures and body language involving hand movements.

Expressions

Movements of the face which show feelings of a person.

Posture

Positions of the body, which show confidence and feelings

Gestures or Body Language

Using movements of parts of the body, especially hands or head, to express an idea or meaning

Touch

Communicating through touch, such as shaking hands and patting on the back.

Space

The physical distance between individuals during communication.

Eye Contact

Direct visual contact with the person you are talking to.

Paralanguage

The tone, speed, and volume of our voice that affects communication.

Visual Communication

Communication through images or pictures.

Sentence

A group of words that communicates a complete thought, beginning with a capital letter and ending with a punctuation mark.

Phrase

A group of words that does not make a complete sense.

Months

Capitalize the first letter in all the names of months.

Names

Capitalize the letter ‘I’ when it is used to begin a word.

Titles

Capitalize the first letter in the names of people, places and days.

Starting letter of sentences

Capitalize the first letter in the titles used before people’s name.

Punctuation

Capitalize the first letter in every sentence.

Articles

The words ‘a’, ‘an’ and ‘the’ are known as articles. Articles are generally used before nouns.

Conjunctions

Conjunctions are words that join two nouns, phrases or sentences.

Prepositions

Prepositions connect one word with another to show the relation between them. They usually answer the questions ‘where’, ‘when’ and ‘how’.

Interjections

These words express strong emotions, such as happiness, surprise, anger or pain. They have an exclamation mark at the end.

Subject

The person or thing that performs the action in a sentence.

Verb

The action being performed in a sentence.

Object

The person or thing that receives the action in a sentence.

Direct Object

The ones directly ‘acted on’ by the action word (verb).

Indirect object

It answers questions, such as ‘to whom’ and ‘for whom’.

Active Voice

Sentences where the subject does an action.

Passive voice

Sentences in which the subject receives an action.

Statement or Declarative Sentence

Declare or state a fact. It always ends with a ‘full-stop’ (‘.’).

Question or Interrogative Sentence

Ask a question. It always ends with a question mark (‘?’).

Emotion/Reaction or Exclamatory Sentence

Expresses a strong emotion, such as joy, sadness, fear or wonder. It always ends with an exclamation mark (‘!’).

Order or Imperative Sentence

Show an order, command, request, or advice. It can end with a full stop or an exclamation mark (‘.’ or ‘!’).

Pronunciation

is the way you say a word, just as spelling is how you write a word. To communicate well when you speak, you need to know how to pronounce words correctly.

Phonetics

Is the study of the sounds that we make when we speak. Speak the word aloud as shown in Hindi to help you pronounce it correctly. The word cat is made of three other sounds: c-a-t.

Vowels

The English alphabet has five vowels (a, e, i, o and u) but 12 vowel sounds. This means most vowels can be pronounced in different ways. We make a vowel sound when we read a vowel in a word.

Diphthongs (combination sound of two vowels)

We make a diphthong sound when we combine two vowels.

Consonants

A consonant sound is any sound that is neither a vowel nor a diphthong sound.

Greetings

We use certain words called ‘greetings’ before we start talking to friends, people familiar to us, or people whom we are meeting for the first time.

Introduction

Also we use certain sentences to tell about ourselves or others, to people who do not know us.This is called Introduction.

My name is Ali.

I am Lucy Peter.

I’m from Patna.

I am from Goa.

My name is Anu.

I am Harish Sethi.