Critical Theory of Communication in Organizations Flashcards

Flashcards based on Critical Theory of Communication in Organizations by Stan Deetz.

According to Stan Deetz, what entities are the dominant force in society?

Mega Corporations like Amazon, Apple, WarnerMedia, Disney, and Microsoft are the dominant force in society, influencing individuals more than religion, state, or family.

What is Corporate Colonization?

The encroachment of modern corporations into every area of life outside the workplace.

What is the Information Model of communication?

A view that communication is merely a conduit for the transmission of information about the real world.

What is the Communication Model?

A view that language is the principal medium through which social reality is created and sustained.

What is Codeterminism?

Collaborative decision making; participatory democracy in the workplace.

What is Managerialism?

A systematic logic, set of routine practices, and ideology that values control over all other concerns.

What is Consent in the context of organizational communication?

Process by which employees actively, though unknowingly, accomplish managerial interests in faulty attempts to fulfill their own interests.

What is Involvement in organizational communication?

Stakeholders' free expression of ideas that may, or may not, affect managerial decisions.

What is Participation in organizational communication?

Stakeholder democracy; the process by which all stakeholders in an organization negotiate power and openly reach collaborative decisions.

According to Deetz, what are the six groups of stakeholders?

Investors, Workers, Consumers, Suppliers, Host communities, and Greater society/world community.

What does Deetz advocate for to avoid workplace disasters?

Bringing workers into the process, with active participatory dialogue, to avoid disasters at the workplace.

According to Robert McPhee, what is the key issue with Deetz' vision of democracy in the workplace?

Robert McPhee's summary suggests that problems would be solved if people didn't hand power over to managers.