Strategic Planning, Organizational Culture, and Quality of Work Life Flashcards

Vocabulary practice flashcards generated from lecture notes covering Strategic Planning (SWOT, Environments, Mission/Vision/Values), Organizational Culture, Socialization, and Quality of Work Life (QVT).

SWOT Matrix

A strategic planning tool used to evaluate an organization's internal Strengths and Weaknesses, alongside external Opportunities and Threats.

Development Strategy (SO)

An offensive strategy created by crossing internal Strengths with external Opportunities to invest in growth and expand on what is already working.

Maintenance Strategy (ST)

A defensive strategy created by crossing internal Strengths with external Threats to use company strengths to neutralize environmental threats.

Growth Strategy (WO)

A strategy created by crossing internal Weaknesses with external Opportunities aimed at strengthening internal weak points to capitalize on market opportunities.

Survival Strategy (WT)

A strategy created by crossing internal Weaknesses with external Threats aimed at minimizing losses and reducing damage in highly vulnerable situations.

Ideal Business

A business classification in SWOT analysis characterized by high opportunities and low threats.

Speculative Business

A business classification in SWOT analysis characterized by both high opportunities and high threats.

Mature Business

A business classification in SWOT analysis characterized by low opportunities and low threats.

Troubled Business

A business classification in SWOT analysis characterized by low opportunities and high threats.

Task Environment

The operational environment directly surrounding the organization, consisting of clients, suppliers, regulatory entities, and competitors.

Organizational Macroenvironment

The general external environment containing political/legal, economic, social, technological, and international factors that affect strategic decisions.

Organizational Mission

The reason for an organization's existence, defining its core purpose, what it does, and why it does it for its stakeholders and society.

Organizational Vision

A predetermined future image representing what the organization aims to become, acting as an inspiring guide for future goals.

Organizational Values

The basic shared beliefs within an organization that define standards of acceptable behavior and guide employee actions.

Organizational Culture

The set of shared values, beliefs, customs, and norms that direct member behavior, standardize interactions, and reduce environmental uncertainty.

Organizational Socialization

The process by which a new employee learns, internalizes, and adapts to the rules, values, behaviors, and formal/informal culture of an organization.

Metamorphosis Stage

The final stage of organizational socialization involving full adjustment and integration, where the employee masters informal culture and becomes a full member.

Power Culture

A typology of culture described by Charles Handy that is highly centralized around dominant leaders, frequently causing internal competition.

Role Culture

A typology of culture described by Charles Handy that is bureaucratic, rule-based, and highly structured, often suffering from slow decisions.

Task Culture

A typology of culture described by Charles Handy focused on project results and team problem-solving.

Artifacts

The most visible, surface level of organizational culture, encompassing dress code, architecture, physical layout, language, and observable ceremonies.

Basic Assumptions

The deepest and most hidden level of organizational culture, consisting of unconscious beliefs and underlying perceptions shared by members.

Rites of Enhancement

Organizational rituals and ceremonies used to publicly recognize and reward employees for excellent performance and positive results.

Organizational Climate

The temporary, dynamic expression of employee perceptions and satisfaction level regarding organizational environment, practices, and culture.

Quality of Work Life (QVT)

A multidisciplinary organizational concept aimed at balancing employee physical, psychological, and social well-being with productivity and quality.