HRM - EXAM 1 QUESTiONS

bro really said here is the test

All of the following are aspects of HRM except…

• Find right people

• Train, motivate, appraise

• Helps employees/employers understand rights and
  responsibilities

Intangible

Knowledge, skills, and capabilities of individuals that have economic value to an organization

Difference between downsizing and outsourcing

Downsizing: Planned elimination of jobs
Outsourcing: Hiring outside the company
to perform processes previously done
within the firm

Definition of productivity

Output gained from a fixed amount of inputs

All of the following are ways HRM can contribute to productivity

• Enhance ability of employees—invest in training

• Improve Work environment

• Motivate—TEAM

which of the following are considerations for managing such a changing labor force

• Five generations

• Diversity, equity, and inclusion

• Enhancing benefit programs

• Embrace Technology

• Consider “new” ways of scheduling workers—flex time

LACK OF PROGRESS

People resist change as it involves modifying or abandoning familiar ways of working 10 HRM Strategic Challenges
T/f question

What might be a suggestion for soaring health costs?

Provide employees a set amount to purchase health insurance on their own

What ethnic group is going to double over the next 25 years?

Hispanics

What is the labor participation rate?

Number people employed or actively looking for work

Definition of Environmental scanning

the process of gathering information about
events and their relationships within an
organization's internal and external
environments

All of the following are ways that cultural changes have influence on HRM

Work assignments, Leadership styles, Reward systems

Definition of employee engagement

Extent to which employees are enthused about their work and committed to it

Match the Leadership Styles

Visionary

Coaching

Democratic

Commanding

Affiliative

• Come with me

• Try this

• What do you think

• Do what I tell you

• People come first

T/F use of technology in HRM

Workers whose responsibilities extend beyond the physical execution of work to include planning, decision-making, and problem-solving

what is the “highest” level of good corporate citizenship on the Pyramid of CSR?

Philanthropic Initiatives

Define Sustainability

Ability to produce a good or service without damaging the environment or depleting a resource

All of the following are to manage change in response to
HRM challenges to business

• Envision the future

• Communicate vision

• Set expectations for performance

• Reorganize people/reallocate assets

• Invest

Define Strategic Planning

Procedures for making decisions about the organization’s long term goals and strategies

Define Human Resource Planning

Process of anticipating and proving for the movement of people into, within, and out of an organization

Define a mission

Basic purpose of the organization and its scope of operations

Define a Strategic Vision

Clarifies the long-term direction of the company and it’s strategic intent

Define Core Values

Strong and enduring beliefs and principles that the company uses as a foundation for it’s decisions

What is the difference between formal and informal communications

Formal - Employee Handbooks

Informal - Corporate Culture

What is the Definition of Corporate Culture

The shared values, beliefs, behaviors, and attitudes that shape the work environment and guide the actions of individuals within an organization

All of the following are features of Corporate Culture

Core Values and Beliefs, Clear Communication, Leadership Style, Adaptability and Flexibility

Define the External Analysis of Business Environment

Factors that a firm cannot directly control but can affect its strategy

Define the External Analysis of Competitive Environment

Consists of a firm’s specific industry

Define the External Analysis of Remote Environment

Economy and ecological, technological, social, demographic, and legal and regulatory changes

Define Core Capabilities

Intergrated knowledge sets within an organization

Define Value Creation

What the firm adds to a product or service by virtue of making it

All of the following factors provide competitive advantage
For businesses in having/using resources

Valuable, Rare, Difficult to Imitate, and Organized

Define Cultural Audits

Assesses quality of work life in an organization by asking employees about nature of work and seeks input on how it should be done

All of these are strategic considerations in a labor shortage

● Develop and
invest in current
employees
● Recall employees
● Overtime
● Outsource via
contractors

All of these are strategic considerations during in a labor surplus

• Hiring freeze

• Reducing work
  hours

• Consider layoffs

• “Forced”
  retirements

Define Human Capital Readiness

Evaluating the availability of critical talent in a company and comparing it to the firm’s supply

What is the difference between low cost and differentiation strategy

Low-Cost - Focuses on efficientcy, cost containment, and minimizing waste in systems and processes

Differentiation - Based of delivering high-quality products, innovative features, speed to market, and/or superior service

Define Benchmarking

Looking at an organization’s practices and performances in an area and comparing them with those of other companies

Define Balanced Scorecards

Measures a firm’s strategic alignment; helping to translate strategic goals into operational objectives in consideration of stakeholders

Define the EEO

Treatment of individuals in all aspects of employment— Hiring, promotion, and training in a fair and non-biased manner