Effective Communication Reviewer Flashcards

Vocabulary flashcards covering key terms and concepts from the Effective Communication quarterly exam reviewer.

Main Point

The most important idea or central message communicated in a text.

Supporting Details

Facts, examples, reasons, or information that explain or support the main point.

Content

The actual message or information being communicated.

Intent

The purpose or reason why the speaker communicates the message.

Tone

The attitude expressed through language, representing the speaker's attitude toward the topic or situation.

Politeness

Using language appropriately and respectfully according to the situation, considering audience, purpose, and context.

Face

In politeness theory, an individual's social self-image.

Emotionally Aware Communication

Communication that considers how your words may affect another person by expressing feelings respectfully without directly blaming or insulting others.

Conversation Management

Strategies that help communication flow smoothly, such as back-channeling, turn-taking, feedback-giving, and topic management.

Back-channeling

Short responses such as 'Mm-hm,' 'I see,' or 'Okay' that show you are listening.

Turn-taking

The practice of allowing one speaker to finish before another person responds during a conversation.

Feedback-giving

Giving a meaningful response to what another person has said to demonstrate active understanding.

Topic Management

Managing the direction of a conversation through topic nomination, topic shift, topic control, and topic termination.

Topic Nomination

The strategy of introducing a topic into a conversation.

Topic Shift

The strategy of moving from one topic to another during a conversation.

Topic Control

The strategy of keeping a conversational discussion focused on the current topic.

Topic Termination

The strategy of appropriately ending a topic during a conversation.

Non-Verbal Communication

Communicating meaning without relying mainly on words, using facial expressions, eye contact, nodding, gestures, and body posture.

Responsible Digital Communication

Protecting personal privacy, selecting information carefully, respecting others, and thinking before posting on social media or digital platforms.

Critical Listening

Carefully examining a spoken message to understand its meaning.

Critical Reading

Analyzing a written message rather than simply reading the words.

Critical Viewing

Examining how images, words, design, and presentation influence meaning in visual or multimodal texts.

Audience

The individual or group who will receive the communicated message.

Purpose

The reason why you are communicating.

Context

The situation surrounding the communication.

Reflective Communication

Examining your own communication performance to identify what went well and areas for personal growth.

Social Responsibility in Communication

Contributing positively through ethical communication and action that respects others, considers community needs, and avoids harmful messages.

Shared Value

A principle that promotes unity among diverse groups.

Cultural Awareness

Understanding that people may have different traditions, experiences, beliefs, perspectives, and ways of interpreting messages.

Cultural Sensitivity

Communicating respectfully while recognizing and valuing different perspectives without assuming your cultural experience is universal.

Framing

How the presentation of an issue or message influences the reader's interpretation.

Social Media Evaluation Sequence

The four-step process for critical analysis of online posts: Main Message -> Implied Meaning -> Bias -> Context.

Persuasion

Trying to influence an audience using a claim, evidence, reasoning, and respect for opposing perspectives.

Advocacy Message

A message that promotes an issue, value, or action through clear purpose, respectful language, and inclusivity.

Values-Driven Narrative

A story or experience structured to communicate an important value or lesson.

Argumentative Paragraph Structure

A four-part structural flow: Claim -> Reasons -> Evidence -> Conclusion.