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what is social influence
changes in attitudes, beliefs, feelings, and behavior that result from the comments, actions, or even mere presence of others
what is obedience
behavior change produced by the commands of authority
what is Conformity
behaviour change in response to implicit pressure from others.
factors that influence conformity
group size, unanimity, expertise and status, behaviour is transperent, culture
what is normative influence
Going along with what other people do to be liked and accepted by them
what is informational influence
Relying on other people as a source of information.
what is pluristic ignorance
refers to a misperception that occurs when each individual in the group privately rejects a group’s norms but believes that the other members of the group accept these norms
what is Mass psychogenic illness
occurs when, in the absence of a ‘real’ biological cause, physical symptoms spread rapidly among people in a group setting.
tight vs loose cultures
Cultures that are tight have many strong norms and a low tolerance of deviant behavior. In loose cultures, social norms are weaker and a high tolerance of deviant behavior.
what is compliance
behaviour change in response to a favourable and explicit request
Door-in-the-face technique
asking someone for a large favor that she will certainly refuse, and then follow up with a smaller favor
Foot-in-the door technique
get people say yes first with a small request. Then, follow it up with a real request
Lowballing
a two-step technique in which the influencer secures compliance with a request but then increases the size of that request by revealing hidden costs
what are descriptive norms
your belief about how most people behave in a given context
what are prescriptive norm
your belief about what behavior is appropriate or discouraged