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attribution theory
the theory that we explain someone's behavior by crediting either the situation or the person's disposition
explanatory style
an individual's unique way of describing and explaining some phenomenon, event, or personal history.
actor-observer bias
the tendency for those acting in a situation to attribute their behavior to external causes, but for observers to attribute others' behavior to internal causes.
fundamental attribution error
the tendency for observers, when analyzing another's behavior, to underestimate the impact of the situation and to overestimate the impact of personal disposition
self-serving bias
a readiness to perceive oneself favorably
internal locus of control
the perception that you control your own fate
external locus of control
the perception that outside forces beyond our personal control determine our fate
mere exposure effect
the tendency for repeated exposure to novel stimuli to increase our liking of them
self-fulfilling prophecy
a belief that leads to its own fulfillment
relative deprivation
the perception that we are worse off relative to those with whom we compare ourselves
stereotype
A generalized belief about a group of people
prejudice
an unjustifiable (and usually negative) attitude toward a group and its members.
discrimination
unjustifiable negative behavior toward a group and its members
belief perserverance
the persistence of one's initial conceptions even after the basis on which they were formed has been discredited
implicit attitude
a relatively enduring and general evaluative response of which a person has little or no conscious awareness.
just-world phenomenon
the tendency for people to believe the world is just and that people therefore get what they deserve and deserve what they get
outgroup homogeneity bias
the tendency to assume that the members of other groups are very similar to each other
ingroup bias
the tendency to favor our own group
confirmation bias
a tendency to search for information that supports our preconceptions and to ignore or distort contradictory evidence
cognitive dissonance
the theory that we act to reduce the discomfort we feel when two of our thoughts are inconsistent
normative social influence
influence resulting from a person's desire to gain approval or avoid disapproval
informative social influence
influence resulting from one's willingness to accept others' opinions about reality
elaboration likelihood model
a theory of persuasion postulating that attitude change occurs on a continuum of elaboration and thus, under certain conditions, may be a result of relatively extensive or relatively little scrutiny of attitude-relevant information.
central route of persuasion
occurs when interested people focus on the arguments and respond with favorable thoughts
peripheral route persuasion
occurs when people are influenced by incidental cues, such as a speaker's attractiveness
halo effect
a rating bias in which a general evaluation (usually positive) of a person, or an evaluation of a person on a specific dimension, influences judgments of that person on other specific dimensions.
foot-in-the-door phenomenon
the tendency for people who have first agreed to a small request to comply later with a larger request
door-in-the-face phenomenon
A persuasion method in which the individual begins by making a large request that most likely will be turned down. After this large initial request is denied, the person makes a more reasonable request that is now more likely to be granted.
conformity
adjusting our behavior or thinking to coincide with a group standard
obedience
complying with an order or a command.
social trap
a situation in which the conflicting parties, by each pursuing their self-interest rather than the good of the group, become caught in mutually destructive behavior
social facilitation
in the presence of others, improved performance on simple or well-learned tasks, and worsened performance on difficult tasks