Communicating in Teams and Organizations

These flashcards cover key vocabulary terms and definitions related to communication in teams and organizations, aiding in exam preparation.

Communication

The foundation for many interactions among teams and within workplaces, essential for motivating, providing information, managing behavior, expressing emotion, and building trust.

Channels of Communication

The various means through which information is transmitted, including verbal, written, and nonverbal methods.

Noise

Any external or internal interference that disrupts the communication process, affecting the sender and receiver.

Active listening

The process of fully concentrating on, understanding, and responding to a speaker's message, rather than passively hearing.

Media Richness

The channel's data-carrying capacity, indicating the volume and variety of information that can be transmitted.

Cultural Context

The influence of cultural background on the interpretation and meaning of communication.

Grapevine

An informal communication network based on social relationships, which allows for rapid sharing of information but can also spread rumors.

Filtering

When a sender manipulates information to make it more favorable to the receiver.

Selective Perception

When a receiver interprets information based on personal needs, motivations, and background.

Emotional Contagion

The phenomenon of nonconsciously catching and sharing emotions through mimicking nonverbal behaviors.