Chapter 1: Strategic Human Resources Management

What are the core HR tasks?

• Staffing

• Training

• Compensation

• Performance Management

• Employee Relations

Describe HRM vs. SHRM

HRM is based on operations and SHRM is based on strategy and ties people to mission and vision

What is the importance of a HR brand?

Shapes reputation as an employer, affects recruitment & retention

What are major trends in the Healthcare HR?

Workforce shortages, nurnout, compliance, technology use

HR is a _____ partner in achieving organizational success not just support function.

Strategic

Strategic Human Resources Management (SHRM) can best be defined as: (Select all that apply)

A. Developing human resources practices that respond to both internal and external environments

B. Focusing solely on employee hiring and payroll management

C. Integrating workforce planning with long-term organizational goals

D. Aligning human resources policies with organizational mission and strategy

E. Limiting HR’s role to compliance and regulation

A. Developing human resources practices that respond to both internal and external environments

C. Integrating workforce planning with long-term organizational goals

D. Aligning human resources policies with organizational mission and strategy

What is the purpose of Mission, Vision, Values, and Goals (MVVG)?

provide clarity on an organization’s purpose and destination, guiding decision-making and strategic planning.

What is Purpose, Plan, Discipline, and Drive (PPDD)?

For successful execution

How can an organization obtain a successful strategy?

Clear consistent long term goals, understanding of competitive environment, appraisal of resources leads to effective implementation which makes a successful strategy

What articulates an organizations purpose?

Mission

What outlines its future aspirations?

Vision

What establishes the ethical framework dor decision making?

Core values

What sets the measurable milestones for success?

Goals

What ensures the stratgey is anchored in a clear and meangful direction aligning with overarching goals?

Purpose

What provides a structured approach to acheiving objectives, detailing thesteps and resources needed for success?

Plan

What ensures consistency in execution, maintaining focus and accountability throughout the process?

Discipline

What fuels the determination and energy required to overcome obstacles, adapt to challenges and sustain momentum?

Drive

What is the relationship between MVVG and PPDD?

MVVG provides the map (strategy) of clarity of purpose and direction &  PPDD is the engine (action) 

Ture or False: Both an organization and an individual need MVVG and PPDD

True

How does the MVVG elements align with PPDD?

Mission → Purpose

Vision → Plan

Goals → Drive

Values → Discipline

What Defines the purpose, values, and long-term direction of the organization?

Organizational mission

What Translates the mission into specific, measurable priorities?

Strategy goals and objectives

What Aligns roles, responsibilities, and staffing with strategic goals?

HR job descriptions

What Executes HR practices such as recruitment, training, performance management, engagement, and compliance?

HR Implementation of Objectives

What are the five components of HRM? (the purpose of HRM)

Recruitment and Retention

Training and Development

Performance Management 

Employee Relations

Compliance and Legal Issues

What is the purpose of strategic Human Resources Management (SHRM)?

Align HR practices with the organization’s mission and long-term strategy, ensuring that every HR activity contributes to achieving broader goals and improved outcomes

What are the core tasks of SHRM?

Workforce planning

Compliance

Employee engagement

performance Management

Employee Development

Talent Acquistion

What is the difference between Internal Environmental Analysis and External Environmental Analysis?

Internal: reveals strengths and weaknesses that affect HR ability to support mission

External: Identifies opportunities and threats outside the org’s control to shape HR strategies (ex: Telehealth, new market segments, rising competition)

What is an example of Competition for talent among healthcare providers?

External factors

What is an example of Alignment of HR strategies with organizational goals?

Internal Factors

What is an example of emerging healthcare technologies and HR systems?

External factors

what is an example of impacts of pandemics and global health issues?

External Factors

What is an example of changes in population demographics and diversity?

External factors

What is an example of existing HR policies and staffing models?

Internal Factors

What identifies strengths, weaknesses, opportunities, and threats to guide HR planning.

Example: A nursing shortage (weakness) and the growth of nurse residency programs (opportunity) inform recruitment strategies.

Environmental Analysis & SWOT

What translates insights from SWOT into actionable HR strategies that support mission objectives.

Example: Expanding telehealth services requires HR to develop training programs for clinicians in virtual care delivery.

Strategy Development

What ensures HR policies are flexible, forward-thinking, and aligned with the dynamic nature of healthcare.

Example: Addressing workforce burnout through flexible scheduling and wellness initiatives helps HR remain responsive to employee needs.

Adaptable HR practices

What is a SWOT analysis?

strategic planning tool used to evaluate an organization’s Strengths, Weaknesses, Opportunities, and Threats.

• This helps healthcare leaders systematically assess internal and external factors affecting their organizations, enabling them to make informed decisions and develop effective strategies

An example of a hospital considering expansion into telehealth might use a ____ analysis.

SWOT