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purpose of market research
reduce risk
identify gaps in market
identify customer needs
helps buisness decisions
what things does market research provide
competitors
customer needs
market segments
define market segment
Group of customers that have similar characteristics that buisness tries to target its product or service
such as age
location
Define market share
amount of shares sold by one buisness
Define primary research
Data that is collected first handed
focused groups
interveiws
observations
questionairs
advantages of primary research
data is not outdated
specific data to buisness
disadvantages of primary research
risk of survey bias
time consuming
not enough Sampling can’t represent the whole population
define secondary research
Buisness uses data that is already collected
advantages of secondary research
easy to find
less time consuming
disadvantages of secondary research
can get outdated quick
not specific to buisness