Mortuary Law - FTC Funeral Law

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33 Terms

1
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The Funeral Rule went into effect on…

April 30, 1984

2
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requires you to give consumers accurate, itemized price information and various other disclosures about funeral goods and services:

The Funeral Rule

3
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If you violate the Funeral Rule, you may be subject to penalties of up to:

43,280

4
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all products sold directly to the public in connection with funeral services:

Funeral Goods

5
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services used to care for and prepare bodies for burial, cremation, or other final disposition:

Funeral Services

6
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The keystone of the Funeral Rule. It must contain identifying information, itemized prices for the various goods and services that you sell

General Price List (GPL)

7
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You must give the General Price List to:

Anyone who asks

8
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The triggering event for giving out the GPL is a:

Face to face meeting

9
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What is the sentence you should include in a disclosure?

However, any funeral arrangements you select will include a charge for our basic services and overhead.

10
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There are 6 required disclosures for the GPL, what is the first one?

Right to select what goods and services the consumer wants

11
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There are 6 required disclosures for the GPL, what is the second one?

Embalming

12
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There are 6 required disclosures for the GPL, what is the third one?

Alternative containers for direct cremation

13
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There are 6 required disclosures for the GPL, what is the fourth one?

Basic Services Fee

14
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There are 6 required disclosures for the GPL, what is the fifth one?

Caskets Price List

15
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There are 6 required disclosures for the GPL, what is the sixth one?

Outer Burial Container Price List

16
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Required Itemized Prices on the GPL:

1. Forwarding of remains to another funeral home

2. Receiving remains from another funeral home

3. Direct cremation

4. Immediate burial

5. Basic services of funeral director and staff, and overhead

6. Transfer of remains to funeral home

7. Embalming

8. Other preparation of the body

9. Use of facilities and staff for viewing

10. Use of facilities and staff for funeral ceremony

11. Use of facilities and staff for memorial service

12. Use of equipment and staff for graveside service

13. Hearse

14. Limousine

15. Either individual casket prices or the range of casket prices that appear on the Casket Price List

16. Either individual outer burial container prices or the range of outer burial container prices that

appear on the Outer Burial Container Price Lis

17
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Four items that the Rule requires you to list are:

1) forwarding of remains

(2) receiving remains

(3) direct cremation

(4) immediate burial

18
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If you offer direct cremations, the Rule requires you to offer at least…

one alternative container

19
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When did the FTC revise the Rule?

1994

20
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Someone who sells or offers to sell both funeral goods and funeral services:

Funeral Provider

21
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CPL Stands for:

Casket Price List

22
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The CPL must include the following basic information:

• the name of your business;

• the caption “Casket Price List;”

• the effective date for the Casket Price List; and

• the retail price of each casket and alternative container that does not require special ordering, with enough information to identify it

23
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purchasing a casket or container that is not in stock and not part of your regular offerings to your customers:

Special Ordering

24
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OBC stands for

Outer Burial Container

25
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an unfinished wood box or other non-metal receptacle or enclosure, without ornamentation or a fixed interior lining, which is designed for the encasement of human remains:

Alternative Container

26
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Do you have to put a reason for embalming?

Yes

27
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You must keep price lists for at least - - from the date you last distributed them to customers.

one year

28
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You must make these documents available for inspection by FTC representatives upon…

request

29
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works for the consumer to prevent fraudulent, deceptive, and unfair practices in the marketplace and to provide information to businesses to help them comply with the law:

FTC (Federal Trade Commission)

30
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What are the three primary purposes of the Funeral Rule:

To give consumers the right to select those funeral goods and services which they wish to purchase

To provide consumers access to detailed , itemized price information prior to purchase decisions

To prevent misrepresentations and other unfair and deceptive practices in the sale of funeral goods and services

31
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Who is subject to the funeral rule?

Any entity that offers to sell or that does sell funeral goods and funeral services

32
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How many goods have been selected to be on the GPL?

16

33
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What is the only fee on the GPL that is Non declinable?

Basic Service Fee