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Communication
The process of exchanging information with others (via sending or receiving)
Verbal communication
use of spoken or written words/sounds (ex: oral reports)
Nonverbal communication
without use of words for communication (ex: shrugging shoulders)
Immediately tell nurse if patient...
- falls
- trouble breathing
- weakness
- bleeding
- chest pain
- abnormal vital signs
- fever
- bruises
- mental status
- loss of consciousness
Address patients by
last name (Mr, Mrs, Ms)
Objective information
Based on what a person sees, hears, touches, or smells (signs)
Subjective information
Something a person cannot or did not observe (symptoms)
Incontinence
The inability to control the bladder or bowels
Root
basic meaning of word
Prefix
comes before the root
Suffix
comes at the end of the root
Defense mechanisms
Unconscious behaviors used to release tension or cope with stress
Denial, projection, displacement, rationalization, repression, regression
Denial
completely rejecting the thought or feeling
Projection
seeing feelings in others that are really one's own
Displacement
transferring a strong negative feeling to a safer situation
Rationalization
making excuses to justify a situation
Repression
blocking painful thoughts or feelings from the mind
Regression
going back to an old (usually immature) behavior
Hearing impaired
- ensure aid is on and clean
- reduce noise
- speak clear
- do not shout, lower pitch
- keep hands out of the way
Visually impaired
- put glasses on (ensure they are clean and in good condition)
- no help for contact lenses
- proper lighting
- use imaginary clock
- do not move any items
- walk slightly in from of resident (let resident grasp hand)
Cliches
phrases that are used over and over again and do not really mean anything
Culture
A system of learned behaviors, practiced by a group of people, that is considered to be the tradition of that group and is passed on from one generation to the next
level of comfort with touch; desire/meaning for eye contact; need for distance
Telephone Communication
- identify facilities name, your name, and title
- place on hold or take message and get number
- read back everything (if note)
- thank you and goodbye
Confidentiality is always
important
Impairment
Loss of function or ability; it can be partial or complete loss
Mental health
The normal functioning of emotional and intellectual abilities
Mental Health disorders
a disorder involving emotions and mental functions
Mental Health treatment
- do not talk to residents as children
- use simple, clear statements
- avoid arguments, show respect and concern
- sit or stand at normal distance
Combative
Violent or hostile behavior displayed by some residents
Combative behavior treatment
- block blows or step away
- allow resident time to calm down before next interaction
- give space (arms length away)
- stay calm and neutral, flexible, and patient
- do not use gestures
Incident report for Combative Behavior
- find out what provoked resident
- report inappropriate behavior
- answer call lights immediately
- try distraction
- do not overreact
- direct to private area (if possible)
Body mechanics
The way the parts of the body work together when a person moves
Posture
The way a person holds and positions his body
To avoid injury...
- avoid twisting at waist
- keep feet shoulder width apart
- bend at your knees
Base of support
The foundation that supports an object. The wider the support, the more stable a person will be.
Center of gravity
The point in the body where the most weight is concentrated
Fracture
A broken bone
Risk factors for falls
unsafe environment
meds
weakness/disoriented
poor lighting
Disorientation
confusion about person, place, or time
Scalds
Burns caused by hot liquids
Preventing falls
lock wheelchairs
lock bed wheels
return beds to lowest positions
clear walkways
answer call lights
nonskid rugs/shoes/socks
clean up spills
keep freq. used personal items close by
Dry heat
irons, stoves
Wet heat
coffee, steam
Chemicals
lye, acids
Abrasion
An injury that rubs off the surface of the skin
OSHA
Occupational Safety and Health Administration; a federal government agency that makes rules to protect workers from hazards on the job
Identify patients by checking
name, ID, call resident by name (at least two proofs)
Conscious
Mentally alert and having awareness of surroundings, sensations, and thoughts
Fowler's position
a semi-sitting position; the head of the bed is raised between 45 and 60 degrees - to prevent choking
Fire Extinguisher
PASS
Pull
Aim at base
Squeeze
Sweep at base
Fire at Facility
RACE
Remove resident's from danger
Activate alarm
Contain fire
Extinguish (if possible)
Obstructed airway
Something is blocking the tube through which air enters the lungs
Abdominal thrusts
A method of attempting to remove an object from the airway of someone who is chocking
Cyanotic
Blue tinged skin
Shock
Occurs when organs and tissues in the body do not receive an adequate blood supply. Can be caused by bleeding, heart attach, severe infection, and falling blood pressure
Signs of Shock
-pale or bluish skin
-staring
-increased pulse and respiration rates
-low blood pressure
-extreme thirst
elevate feet for treatment
Dyspnea
Difficulty breathing
elevate head for treatment
Myocardial infarction
heart attack; inadequate blood supply to heart = decrease oxygen
Hypoglycemia
Low blood sugar. S&S include nervousness, dizziness, perspiration, weakness, rapid pulse, headache, cold clammy skin, confusion, numbness of lips and tongue
3 Signs of Heart Attack
-pressure and pain in chest
- cyanotic skin
- nausea/vomiting
- dyspnea
For severe burns
no ice, ointment, salve, or grease (cool clean towel is okay)
Insulin Reaction
too much insulin or too little food
- rapid pulse; confusion; unconscious' perspiration; blurred vision
DKA
Diabetic Ketoacidosis - Caused by hyperglycemia [too little insulin]
S&S include increased thirst and/or urination, abdominal pain, deep or labored breathing, breath smells fruity, headache, rapid pulse, dry skin, flushed cheeks, nausea and vomiting
Seizures
involuntary, violent contraction of muscles
- high fever, head injury, serious illness, disorders (epilepsy)
- SIGNS: shaking, jaw clenching, drooling, inability to swallow
TIA
Transient Ischemic Attack;
a warning sign of a CVA; the result of a temporarty lack of oxygen in the brain (occur up to 24 hours)
Signs of a Stroke
FAST
Face drooping
Arm weakness
Speech difficulty
Time to call 911
CVA
Cerebrovascular accident or stroke;
occurs when blood supply to a part of the brain is blocked or a blood vessel leaks or ruptures within the brain
Emesis
act of vomiting or ejecting stomach contents through the mouth and/or nose
Infection prevention
set of methods used to prevent and control the spread of disease
Microorganism
A living thing or organism so small that it can only be seen under a microscope
Microbe
Another name for microorganism
Pathogen
Harmful microorganism, invade the body and multiply and cause infection
Infection
result from pathogens invading body snf multiplying
Localized infection
Limited to a specific location in the body
Systemic infection
Affecting the entire body
HAI
Healthcare associated infection;
acquired in the healthcare setting during the delivery of medical care
Chain of infection
A way of describing how disease is transmitted from one being to another
Causative agent
A pathogenic microorganism that causes disease
Reservoir
Where the pathogen lives and grows
Portal of exit
Any body opening on an infected person that allows pathogens to leave
Mode of transmission
How the pathogen travels
Direct contact
Transmission of a pathogen made by touching the infected person or his secretions
Indirect contact
Results from touching something contaminated by an infected person. Ex: needle, dressing, or tissue
Medical aspesis
used to reface and prevent spread of pathogens
Surgical aspesis
being free of all microorganisms (sterile technique)
Portal of entry
Any body opening on an uninfected person that allows pathogens to enter
Standard precautions
A strict form of infection control that is based on the assumption that all blood and other body fluids are infectious.
Mucous membrane
The membranes that line body cavities that open to the outside of the body - linings of mouth, nose, eyes, rectum, and genitals
Infectious
contagious
Susceptible host
An uninfected person who could get sick
Medical asepsis
Measures used to reduce and prevent the spread of pathogens
Surgical asepsis
Sterile technique; state of being free from all microorganisms
CDC
Centers for disease control and prevention. Under the DOH and HHS (sweat not considered bodily fluid)
PPE
Person Protective Equipment;
helps protect employees from serious injuries or illnesses
Sterilization
Cleaning measure that destroys all microorganisms including pathogens
Sputum
mucous coughed up
Antimicrobial
able to destroy or suppress the growth of pathogens and other micro-organisms
Disinfection
A process that kills pathogens but does not destroy all pathogens
Disposable
only to be used once then discarded
Spills should be absorbed and removed without
placing disinfectant directly on fluid