Supply chain exam 2

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Last updated 12:47 AM on 7/28/26
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63 Terms

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Ofshoring

Manufacturing abroad and within the company

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Outsourcing

Local manufacturing outside of the company

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Offshoring and offsourcing

Manufacturing abroad and outside of the company

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In-sourcing

Local manufacturing within the company

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Near sourcing

Company moving its manufacturing, production, or business services to a nerby country or region.

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Contract manufacturers

Having another company manufacture/ make your product

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EMS industry

Electronic manufacturing services industry. Company that manufactures and (creates supply chains) electronics for different companies.

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EMS Benefits

-Fast and strong start

-EMS figures out the entire supply chain instead of new company doing it themself and potentially messing up

-Cost advantages

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Intellectual property

Creations of the mind; inventions, literary, and art, designs, symbols, names and images used in commerce (buinsess trades?)

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longshorman

Port worker who loads and unloads cargo from ships

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C-TPAT

Port security. Customs trade partnerships against terrorism.

-Voluntary for companies

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3 tier system of C-PAT

1- must perform risk analysis

2- Validate tier 1 by us customs

3- Green lane → follow supply chain best practices

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Duty drawback

Utilized when an item is exported and then re exported. Can get up to 90% return on tariff.

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Bonded warehouse

Secure official storage facility where imported goods are kept without paying import taxes and duties right away

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four common logistics documents

Bill of lading- Contract between the shipper and the carrier

Commercial invoice- Createde by the seller, shows the description of the items, payment terms, and value of goods

packing list- Details every item inside the package or container

certificate of origin- Confirms the country where the goods were made/ produced

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FTZ

Free trade zones. Acceptable areas where items can enter the country duty free for storage, display, manufacturing etc

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Freight forwarder

Helps get things out. Intermediary

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Custom house broker

Helps get things in. Intermediary

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3PL

Third party Logistics Company- Freight Forwarders and Custom House Brokers

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3 shipping documents

Proof of ownership, carrier instructions, compliance records

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Social responsibility

Creating a good impact on the community and acting good for the community

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ESG

Enviornmental, social, governance. Means to apply enviornemtnal, social, and governance standards to how a company buys, makes, and moves its products

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due diliegence

risk management process to help companies identify, prevent, and mitigate ESG risks

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supplier code of conduct

Policy doceument that shows a company’s ethcial, enviornmental, and labor standards for its supply chain

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manufacturing compliance

the process of ensuring that every vendor, matieral, and production step meets legal, ethcial, and quality standards

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Manufacturing audit

Check of how a company gets raw matierlas, makes goods, and ships them

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SA800

Social accountability/ labor supply chain standard

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Whistelblower program

Lets workers, vendors, and partners report illegal or unethical acts

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sustainability

Increasing customer value while eliminating waste

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closed loop supply chain

system that combines regular forward movement od pdoructs with reverse logistics to recycle , repair, and reuse matierals

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life cycle assessment

measures the enviornmental impact of a product from raw matierlas to disposal

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The sustainability consortium

global nonprofit organization that builds science bsed tools and metrics to improve the sustainability of consumer goods

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SASB

Sustainability accounting standards board

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IS 14000

provides a framework for enviornmental management systems

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3 parts of waiting line system

Arrival time, waiting time, time it takes to serve the customer

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Channels vs phases

Channels dictate how and where the product goes. To cusomter directly

Phases dictate what happens to the product in the business behind the scenes

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Balking

When a customer decides to not wait in a long line

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Reneging

When a customer joins a service but then backs out before they get the service or product

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Lamba

Arrival rate

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Mu

Service rate

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Rho

Service utilization factor= Lamba/ Mu

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Wholesaler

Buys in bulk from manufactuers than sells the product to retail stores

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Franchise

a business model where a parent company (the franchisor) licenses its brand name, operating systems, and trademarks to an independent owner

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VMI

Vendor managed inventory. Vendor places orders and manages inventory instead of buyer

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Scan based trading

Inventory method where the supplier owns the product until it is scanned at a pos in retail

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Supply chain integration

Strategy between company, brand, firm etc and its supply chain partners

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Pull system

Starts with customer requesting a product to be made. This makes the supply chain start making their product.

-Longer delivery

-Little to no inventory

-More customization

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Push system

Suppl chain makes products → Sends them out to stores → Customers buy from stores.

-Ends with customer

-Faster delivery/ purchase

-More inventory

-No customization

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Postponment

Push and pull system combined.

PUSH→ product’s standardized parts

PULL→ product’s customized parts

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Bullwhip effect

Very high and low supply levels while demand is constant

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4 causes of the bullwhip effect

Order batching, forward buying, shortage gaming and rationing

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Last mile

Final stage of supply chain. Delvering goods to customers doorsstep or fufillment center

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Omni channel retailing

Single, unfied system that coordihnates the production, trasnport, and delivery of goods across physical stores, online websites, and mobile apps

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Chargeback

Penalty/ deduction that a retailer/ buyer takes from a suppier’s invoice when the supplier fails to meet estasblished operational, labeling, or delivery rules

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4 managerial considerations in queues

Customers, waiting lines, emplyees, and service facilities

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Order batching

Placing large, infrequent periodic orders to save on costs

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Forward buying

Purchasing extra inventroy to take advantage of temporary price discounts, sales, or trade promotions

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Rationing

Controlled distribution of scare products or matierlas when customer demand is greater than the available inventory

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Shortage gaming

When buyers increase their product orders because they expect a supplier to ration scare goods or not deliver products timely.

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5 methods for controlling bullwhip effect

Share real time data, vendor managed inventory (VMI), smaller more frequent orders, stabilize pricing, shorten lead times

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EDLP

Every day low pricing → Operational model that focuses on steady predictable product movement, pairing consisten low consumer prices with everyday low cost

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Lean manufacturing

Strategy aimed at maximiazing customer value while elimating waste across the supply chain

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Poka yoke

Mistake proofing processes to stop errors before they turn into major defects or delays